Director, Business Management

Manulife's ambition is to become Hong Kong and Macau's number one customer choice and digital customer leader. Distribution is central to that ambition. The Director, Business Management turns Distribution's strategic direction into a governed portfolio of initiatives, plans and results.

The role reports to the Senior Director, Business Management, Distribution and partners closely with Distribution leadership and other functions. It owns strategic initiatives end to end, from strategy formulation, business case, execution and benefits realisation. It also owns Distribution's communication with both internal teams and distribution channels. The role needs structured thinking, commercial judgement and the ability to influence senior stakeholders across functions.

Skills and Competencies:

• →Strong structured problem-solving and analytical skills, with the ability to turn complex information into clear insights and decisions

• →Strong business sense and understanding of the commercial drivers of insurance distribution

• →Proven track record of leading strategy execution, portfolio or PMO governance, or transformation programmes

• →Excellent written and verbal communication, including executive presentations and change communication to large frontline audiences

• →Strong stakeholder management and influencing skills with senior leaders and across functions

• →Able to manage multiple priorities and lead without formal authority in a fast-changing environment

Qualifications:

• →Bachelor's degree in Business, Finance or a related discipline; MBA an advantage

• →10–15 years of relevant experience in strategy, management consulting, business management, or distribution strategy

• →Prior experience in insurance, financial service or wealth management preferred

• →Fluency in English and Cantonese required; Mandarin an advantage

When you join our team:

• →We’ll empower you to learn and grow the career you want.
• →We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• →As part of our global team, we’ll support you in shaping the future you want to see.

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.