Staff Site Reliability Engineer

The Staff Site Reliability Engineer will drive the reliability, security, and operational excellence of mission-critical cloud-native platforms supporting enterprise software solutions.
In this senior technical role, you will design and evolve the foundational infrastructure, automation, and engineering practices that enable teams to deliver secure, scalable, and reliable software.
You will take ownership of production resilience across AWS and Kubernetes environments, improving observability, deployment strategies, and incident management processes.
Working closely with Engineering, Security, Platform, and Product teams, you will establish reliability standards, define service level objectives, and strengthen distributed system performance.
You will also develop secure CI/CD pipelines, reduce operational complexity, and promote automation and self-service capabilities across engineering teams.
This is an opportunity to influence technical strategy, mentor engineers, and shape the infrastructure and reliability practices of a global technology organization.

The ideal candidate combines extensive Site Reliability Engineering experience with strong software engineering, cloud infrastructure, and technical leadership capabilities. You should bring:

• At least 8 years of experience in Site Reliability Engineering, Platform Engineering, DevOps, or related cloud-native engineering roles.

• Deep expertise in AWS services, including EKS, IAM, VPC, Lambda, CloudFront, and S3, along with cloud networking and security best practices.

• Advanced hands-on experience operating, managing, and scaling production Kubernetes environments.

• Strong experience with Istio service mesh, including traffic management, security, observability, and resilience.

• Proven expertise in Infrastructure as Code (IaC), preferably using AWS CDK.

• Experience designing, building, and maintaining CI/CD pipelines using GitHub Actions or similar platforms.

• Strong troubleshooting, performance optimization, and incident management skills across distributed systems.

• Hands-on experience designing and operating monitoring, logging, tracing, and alerting solutions for cloud-native platforms.

• Strong knowledge of AWS CloudWatch, OpenTelemetry, AWS X-Ray, and Kubernetes observability tools.

• Experience defining and operationalizing SLIs, SLOs, alerting strategies, runbooks, and reliability metrics.

• Ability to use observability data to improve service reliability, minimize incident impact, and optimize operational performance.

• Strong proficiency in TypeScript and Node.js for platform engineering, automation, and operational tooling.

• Experience developing and maintaining scalable backend services, APIs, and event-driven systems.

• Deep understanding of Kubernetes architecture, controllers, Gateway API, ingress management, and service networking.

• Experience implementing zero-trust architectures, mutual TLS (mTLS), and service-to-service security controls.

• Commitment to high-quality engineering practices, including automated testing, code reviews, and observability-driven development.

• Strong understanding of resilience engineering, including autoscaling, disruption management, failure testing, and safe deployment strategies.

• Excellent communication, collaboration, mentoring, and technical leadership skills.

Additional experience and qualifications that would be advantageous include:

• Experience with progressive delivery strategies, including canary releases, blue/green deployments, and feature-flag-based releases.

• Previous experience in regulated, compliance-driven, or security-sensitive SaaS environments.

• Familiarity with FinOps principles and cloud infrastructure cost optimization.

• Experience building internal developer platforms and self-service engineering tools.

• Cloud-native certifications such as CKA, CKAD, CKS, KCSA, or KCNA.

• Kubestronaut certification or equivalent advanced Kubernetes expertise.