Student and Academic Administration Officer

• Join the Admissions team here at UQ!
• Build your career while making a meaningful impact on the student experience.
• Full-time, permanent with base salary in the range of $85,451.97 - $94,983.84 + 17% super (HEW Level 5)  

• Based at our vibrant St Lucia campus.

Join UQ as a Student and Academic Administration Officer and help deliver a positive experience for students throughout their university journey. 

As a Student and Academic Administration Officer at UQ, you'll be at the heart of delivering services that support student success and academic excellence. Working within a truly collaborative team, you'll provide expert administrative support, solve complex problems, engage with a diverse range of stakeholders, and contribute to processes that help students thrive throughout their university journey. 

Key responsibilities will include:   

• Administer domestic admissions pathways and entry schemes in accordance with University requirements and procedures.
• Liaise with faculties and relevant teams to resolve admissions matters and support consistent application of admissions processes.

• Deliver exceptional service and expert advice to students, staff and external stakeholders through a range of communication channels, helping to create a positive and seamless university experience. 

• Coordinate a diverse range of student and academic administration activities, assessing applications, processing documentation, and responding to enquiries. 

• Maintain accurate, secure and confidential student records, ensuring the integrity of information of key academic and administrative processes. 

• A relevant undergraduate qualification, or an equivalent combination of experience, education and training that demonstrates your capability in a similar environment. 

• The ability to confidently manage competing priorities, maintain accuracy, and deliver results in a fast-paced, high-volume administrative setting. 

• Strong written, verbal and interpersonal communication skills, with a talent for providing clear advice and building positive relationships with a diverse range of stakeholders. 

• A genuine commitment to delivering exceptional customer service, complemented by sound judgement, attention to detail, and a proactive approach to problem-solving. 

• Confidence in learning and navigating complex systems, databases and digital tools, with the ability to quickly adapt to new technologies and processes. 

• Ability to understand and apply established requirements and processes to a range of student administration matters.
• Ability to interpret and apply established requirements, procedures and guidelines accurately across a range of student administration matters.

Pre-employment checks may include verification of the right to work in Australia and criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements. 

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment. 

We're dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We’re also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing talent@uq.edu.au or calling +61 7 3365 2623.  

Applications close 20th November 2026 at 11.00pm AEST (R-70720).

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