Human Services Supervisor 2 (Bilingual Spanish Preferred)

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+1 971-277-2343,,355989828# United States, Portland

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• Four Years of lead work, supervision, or progressively related experience;
• OR
• One year of related experience and a bachelor’s degree in a related field.

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
• Requires a valid driver's license or other acceptable method of transportation for routine travel.

As an employee working in the Self-Sufficiency Program (SSP), you will have an opportunity to provide resources and services to help people move out of poverty and toward whole well-being. Programs include food benefits, cash assistance, childcare assistance, medical, services for domestic violence survivors, resources for refugees and support for youth experiencing homelessness. 

Provide leadership and perform administrative functions to carry out objectives and goals of the department, and to implement the department's vision using local community resources and department staff and programs.

The position works in partnership with the community to develop and create services to meet the needs of families and individuals unique to the community. The Branch Operation Manager is responsible for the daily function of the branch office including management of Human Services Specialist 1, Engagement Specialist, and Family Coach.

The position manages and directs branch self-sufficiency team, local programs and community collaboration efforts by assigning work procedures consistent with the department's policies, recommending revisions to department policies and procedures, establishing work schedules, and monitoring work performed by office staff to meet agreed upon goals, objectives and targets.

In collaboration with management partners, both public and private, the position helps design, implement, evaluate and modify programs and services legislated by federal, state and local governments.

We are looking for candidates with:

• Equity and Inclusion: Experience promoting a culture of equitable treatment, belonging, and commitment to ODHS’ mission to actively foster an anti-racist workplace.
• Situational awareness: Experience using trauma-informed de-escalation tactics in response to time sensitive or tense situations to guide peaceful resolutions to disputes or perceived disputes.
• Collaborative communication: Experience communicating in writing and verbally with individuals or groups with diverse learning and/or communication styles, demonstrates facilitation skill set, active listening and respect for others’ contributions by incorporating input received into solutions and follow up actions.
• Time management: Experience taking in large amounts of information, managing multiple initiatives, and meeting deadlines consistently to achieve desired outcomes. 
• Pro-active visionary experience in driving change management within a fast- paced environment.
• Experience in coaching, engagement and relational casework.
• Experience with strength-based approach to supporting employees and Oregonians requesting services.

• A COVER LETTER IS REQUIRED!  Please address how you meet the minimum qualifications and the essential attributes listed above.
• Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process. If applicable, please clearly indicate if a degree has been completed when providing education history.  Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

• Works in an integrated office environment where diverse programs, partners and staff create the work team.
• Daily phone and office contact with customers, including angry, upset, hostile or substance-affected individuals.
• High stress environment due to a high-volume workload with short timeframes.
•  Irregular work hours with some evening and weekend work is expected (i.e. work a professional work week).
• Required to be accessible for emergencies at times, possibly carrying an electronic device for immediate access.
• Requires a valid driver's license or other acceptable method of transportation for routine travel. Most travel will be local, but may include travel across the state, often to Salem. May involve occasional overnight stay away from local area.

• Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.

• This is a management-services permanent, full-time position and is not represented by a union.  
• This recruitment may be used to fill future vacancies in the same classification.

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Amy Acree. If you contact the recruiter, please include the job requisition number.
• Email: Amy.Acree@odhs.oregon.gov