18m ago

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DevOps Engineer I

Vietnam·Ho Chi Minh CityRemoteFull-timemid

EngineeringDevops Engineer

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Quick Summary

Requirements Summary

Monthly rotation: 8AM - 5PM in 2 weeks, 3PM - 11PM in 2 weeks

Technical Tools

EngineeringDevops Engineer

Software development is undergoing a massive shift, and we are evolving alongside it. At clearer.io, our goal is to empower online retailers to excel across search, discovery, and customer experience. Achieving this requires our technology foundation to continuously adapt. Artificial intelligence is no longer just a coding assistant; it is fundamentally transforming how digital products are built, deployed, and maintained. We actively integrate autonomous workflows, modern infrastructure, and fresh perspectives on modern development environments. Operating in parallel with fast-moving platforms like Shopify, keeping pace with innovation is essential to our daily operations.

Because of this, we are looking forward rather than staying stuck in past practices. We seek forward-thinking engineers who thrive on rapid technological evolution and view continuous change as an opportunity to innovate rather than a challenge to manage.

Behind every seamless store load, targeted product discovery, and flawless feature deployment lies robust infrastructure—and that is precisely where your role begins. Joining us as a DevOps Engineer I, you will design, maintain, and scale the AWS platform underpinning Clearer, Boost Commerce, REVIEWS.io, and Influence. You will take ownership of architectural design, automated deployments, and comprehensive monitoring, empowering product teams to release features swiftly and securely while maintaining fiscal efficiency. Beyond managing critical cloud infrastructure, you will mentor Associate DevOps Engineers and foster engineering best practices across our global ecosystem.

Design, implement, and manage scalable cloud-based SaaS solutions in AWS.

Automate deployment and operational processes using AWS CodePipelines and Terraform.

Enhance monitoring, logging, and security measures using Datadog and AWS-native tools.

Optimize workload performance and reliability in EKS/ECS.

Work closely with development teams to ensure DevOps best practices.

Troubleshoot infrastructure and application issues, improving system resilience.

Provide mentorship to Associate DevOps Engineers.

Bachelor’s degree in Computer Science, Engineering, or equivalent and 2-4 years of relevant experience is required. Alternatively, an equivalent combination of education and experience is required.

Experience with e-commerce and with specific experience of Shopify a plus!

Strong experience with AWS infrastructure (EC2, ECS, S3, CloudFront, RDS, Lambda, SQS, etc.).

Hands-on experience with Kubernetes (EKS) and containerization.

Proficiency in Terraform and Amazon CDK for infrastructure automation.

Expertise in CI/CD processes and version control with GitHub & AWS.

Solid understanding of Agile SDLC and DevOps methodologies.

Strong problem-solving and debugging skills.

Hands-on experience bringing AI into DevOps workflows - such as AI-assisted code review, incident triage or automated runbooks - and setting the guardrails (access control, human approval for production changes, secret handling) that keep it safe and reliable.

eCommerce is crowded, noisy and increasingly complex. At clearer.io, we're built for a different outcome: clarity you can act on.

We connect to the stack a merchant already uses. Our AI agents enrich their catalogue, learn from their reviews and customers, and put that intelligence to work inside the tools they already own — so their products get found, trusted and chosen by shoppers and AI, without replatforming. We do this across our products: Clearer, Boost Commerce, REVIEWS.io and Influence, used by thousands of merchants worldwide.

We're a global team with offices in Australia, the UK, Germany, Vietnam and the US, backed for the long term by PSG Equity and Silversmith Capital Partners.

We care about doing the work properly: listening first, building second and shipping quickly where it matters. Results matter more than rhetoric.

What guides us day to day:

Customers at the heart: we obsess over their needs so we can grow together

Purposeful progress: we don't settle - we take initiative and embrace bold thinking

Endless innovation: we refine, improve, and take meaningful action

Always open: we build trust through transparency and global collaboration

Everyone, everywhere

Your birthday off - a full paid day, just for you, every year

Give Back Day - a paid day each year to volunteer for a cause you care about

Bonusly peer recognition - real-time shout-outs tied to our values, with points that convert to real rewards

Clearer Together - employees who exemplifies our values wins a fully-funded 5-night trip to one of our global offices (Sydney, Berlin, Leicester, Irvine or Ho Chi Minh City)

Stopover - travelling near one of our offices? Once a year we'll fund a day with the local team

100% Remote Culture: Work from anywhere in Vietnam that brings you happiness.

Performance-based Year-End Bonus: Recognizing and rewarding your individual contributions.

Wellness Allowance: Support for classes promoting physical and mental health.

Time Off: 20 days/year, in addition to Vietnam holidays.

MacBook Provided.

Collaborative Events: Offline meet-ups, monthly gatherings and year-end party.

Continuous Learning: Technical and general workshops, online resources.

Health and Wellness Benefits: Generali Health Care, annual check-up.

International Exposure: Enhance expertise and English communication skills.

a fair shot for everyone

We're committed to a fair and inclusive hiring experience. Hiring decisions at clearer.io are based on skills, experience and role requirements - nothing else. If you need any adjustments during the interview process, just tell us; it won't affect your application.

If you believe eCommerce growth should be simpler, smarter and clearer - we'd love to hear from you. Apply now.