Site Reliability Engineer II

Deploy storage systems in new locations and provision the infrastructure required to support their operation.

Automate repetitive operational tasks using Bash and Python to improve efficiency and platform reliability.

Support the development and implementation of infrastructure projects in collaboration with multiple engineering teams.

Contribute to the scalability and performance of distributed storage platforms, including block storage, object storage, and backup solutions.

Use open-source technologies, particularly Ceph, to maintain highly available and reliable storage environments.

Investigate, troubleshoot, and resolve complex storage-related issues across compute, networking, and infrastructure stacks.

Collaborate with support, operations, and engineering teams to identify root causes and implement effective solutions.

Improve monitoring and observability capabilities to identify performance bottlenecks and strengthen system reliability.

Participate in on-call rotations, coordinating service restoration and recovery when production incidents occur.

Continuously identify opportunities to improve infrastructure automation, operational processes, and service performance.

At least 2 years of relevant professional experience.

A Bachelor's degree in Computer Science or an equivalent qualification.

Professional experience in Site Reliability Engineering, Development Engineering, or Systems Engineering.

Experience with Ceph or other distributed storage systems is highly desirable.

Knowledge of NGINX and reverse proxies, including SSL/TLS certificate management, load balancing, and caching.

Practical experience with infrastructure automation and configuration management tools such as Terraform, Ansible, Jenkins, or SaltStack.

Proficiency in scripting languages, particularly Python and Bash, for automation and operational tooling.

Experience troubleshooting Linux systems and diagnosing performance or networking issues using tools such as tcpdump, iostat, strace, iftop, netstat, and iotop.

Strong analytical and problem-solving abilities, with the capacity to investigate complex technical issues.

Excellent communication and interpersonal skills, with the ability to collaborate effectively across engineering and operations teams.

Competitive compensation: Annual base salary ranging from CAD $82,100 to $147,900, depending on experience, skills, certifications, and other relevant factors.

Additional compensation: Potential eligibility for annual bonuses, incentive compensation, equity awards, and an Employee Stock Purchase Plan (ESPP).

Healthcare coverage: Comprehensive benefits designed to support employees' physical and overall well-being.

Retirement savings: Registered Retirement Savings Plan (RRSP).

Paid time off: Company holidays, paid vacation, and sick leave.

Family-friendly benefits: Programs and resources supporting employees and their families.

Wellness support: Employee Assistance Program with resources focused on mental and financial wellness.

Flexible working arrangements: Remote, in-office, or hybrid options through a flexible workplace model, depending on role requirements.

Work-life flexibility: A working environment that encourages employees to choose arrangements that help them perform at their best.