Public Sector Program Manager

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• →Support customer and partner onboarding activities, including membership, credentialing, contract documentation, vendor form completion, and operational guidance for sales teams.
• →Pull reports, gather data on meaningful business metrics, support data accuracy, and track information for internal stakeholders.
• →Provide custom invoice delivery and monitor compliance requirements for public sector customers.
• →Coordinate external meetings, special events, travel booking, and other administrative tasks as needed.
• →Contribute to cross-functional initiatives focused on implementing government compliance requirements.
• →Manage work with urgency, accuracy, sound judgment, and a proactive approach to process improvement.

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

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• 3-5 years of experience supporting public sector contracting, government customer onboarding, or government sales operations.
• Bachelor’s degree or equivalent experience.
• Working knowledge of federal, state, local, municipal, education, and third-party government contract workflows, including RFP/RFQ support, purchase orders, statements of work, master agreements, participating addenda, contract amendments, and renewals.
• Experience supporting contract documentation, representations and certifications, vendor forms, customer credentialing, public sector questionnaires, and related compliance documentation.
• Ability to identify and route government contract requirements that may require Legal, Compliance, Information Security, Pricing, Finance, Billing, or senior leadership review, including non-standard terms, audit rights, security requirements, preferential pricing, liquidated damages, penalties, or other elevated approval triggers.
• Familiarity with public sector compliance concepts such as government procurement rules, flow-down requirements, audit rights, records retention, data security obligations, background check requirements, cybersecurity frameworks, and customer-specific invoicing requirements.
• Ability to support custom invoice delivery, customer billing coordination, and public sector payment requirements, including portal-based invoicing and customer-specific billing instructions.
• Strong attention to detail and ability to review documents for completeness, consistency, required approvals, signatures, pricing support, and operational readiness.

• Experience using Salesforce or similar CRM tools to track opportunities, contract status, onboarding milestones, enablement requests, customer documentation, and reporting metrics.
• Proficiency in Microsoft Outlook, Excel, Word, PowerPoint and Adobe Acrobat for document management, reporting, form completion, and stakeholder communication.