Communications Specialist (ADMINISTRATOR III)

Introduction

The MD Labor Division of Workforce Development and Adult Learning (DWDAL) operates a statewide network of workforce programs and partnerships through its six program offices, which administer workforce development, registered apprenticeship, adult education, correctional education, strategic workforce initiatives, and the statewide network of American Job Centers, helping individuals gain the skills needed for successful careers while strengthening Maryland’s economy.\r\n\r\n\r\nThe Communications team leads strategic communications for the division’s workforce development initiatives. The team develops and executes communications strategies, digital content, executive communications, and public outreach initiatives that elevate DWDAL’s programs and connect Marylanders with workforce resources. Working closely with executive leadership and program offices, the team helps ensure clear, consistent, and impactful communications across the division and with agency leadership, external partners, and audiences.\r\n

GRADE

STD0018

LOCATION OF POSITION

This position is located in downtown Baltimore near the Inner Harbor at 100 S. Charles Street, Baltimore, MD 21201.��This is a hybrid position that requires employees to work both in office and remotely.\r\n

Main Purpose of Job

The Communications Specialist – Rural Health Transformation Program (RHTP) provides�communications, outreach, and public information support for the Division of Workforce Development�and Adult Learning's Rural Health Transformation Program and related initiatives administered by the�Office of Strategic Initiatives (OSI). The position develops, writes, edits, and coordinates communications�materials that promote awareness of RHTP programs, funding opportunities, partnerships, events,�outcomes, and workforce initiatives. Responsibilities include drafting press releases, social media�content, website content, executive briefing materials, executive speeches, talking points, newsletters,�reports, and other communications products; managing and coordinating website content and updates;�providing photography and event support; and ensuring materials comply with accessibility�requirements and Department standards. Reporting to the Director of Communications, the position�works closely with the OSI Deputy Director, RHTP Program Managers, DWDAL leadership, and other�internal and external stakeholders to support communications activities that advance the goals and�objectives of the Rural Health Transformation Program.\r\n

POSITION DUTIES

Administrative and Communications Coordination\r\n\r\n\r\n\r\n Provide support for the planning and implementation of Rural Health Transformation Program communications and outreach activities.\r\n Coordinate communications projects and maintain project schedules, content calendars, and\r\n communications records.\r\n Compile, organize, and maintain files, digital assets, photographs, publications, and other�communications materials related to RHTP activities.\r\n Coordinate with internal staff, contractors, vendors, and stakeholders to support�communications and outreach initiatives.\r\n Track communications deliverables and maintain records related to communications activities�and program milestones.\r\n\r\n\r\nCommunications, Publications, Website and Content Development\r\n\r\n\r\n Research, write, edit, design, and publish communications materials including press releases,�fact sheets, newsletters, brochures, flyers, reports, announcements, success stories, and�promotional materials.\r\n Develop social media content and digital communications materials to support awareness of�Rural Health Transformation Program initiatives and activities.\r\n Draft website content and prepare materials for posting to the Maryland Department of Labor�website and other digital platforms.\r\n Coordinate website updates by preparing content and submitting work requests to Information�Technology staff for webpage updates, modifications, and creation of new webpages.\r\n Translate complex program, funding, workforce development, and policy information into clear,�concise, and audience-appropriate communications.\r\n Assist with the preparation, production, and publication of communications materials�supporting RHTP programs, grants, initiatives, and events.\r\n Ensure communications products comply with Web Content Accessibility Guidelines (WCAG),�ADA Title II requirements, Section 508 requirements, and Department standards.\r\n Compile and organize success stories, program outcomes, testimonials, and impact narratives�for use in communications materials and reports.\r\n Photograph and document RHTP events, meetings, site visits, and other activities for use in�publications, websites, social media, and promotional materials.\r\n\r\n\r\nExecutive Communications and Briefing Support�\r\n\r\n\r\n \r\n Prepare briefing documents, including background information, event details, objectives, key�speaker information, and related materials, for the Secretary of Labor, Assistant Secretary, and�other executive leadership.\r\n Draft and edit talking points, key messages, speeches, event remarks, presentations, briefing�materials, and other executive communications materials.�\r\n Research and compile background information regarding events, stakeholders, organizations,�and program activities to support executive participation.\r\n Coordinate with program staff and leadership to ensure communications materials accurately�reflect program goals, activities, and outcomes.\r\n\r\n\r\nEvent Support and Agency Representation\r\n\r\n \r\n Represent the Department and Division at meetings, conferences, webinars, stakeholder events,�and other functions as assigned.�\r\n Provide communications support for RHTP-sponsored events, including event preparation, on-site communications assistance, photography, and post-event communications activities.\r\n \r\n\r\n

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate. \r\nExperience: Six years of administrative staff or professional work. \r\nNotes: \r\n1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience. \r\n2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience. \r\n3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience. \r\n4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience. \r\n

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.\r\n\r\n Four or more years of solid experience with writing communications products, including press releases, speeches, briefing documents, website content, social media content, and newsletters.�\r\n Four or more years of communications project management experience.�\r\n Two or more years of designing flyers, reports, and other deliverables.�\r\n Two or more years of developing materials in compliance with applicable accessibility standards and requirements (e.g., WCAG, ADA, Section 508), and applies accessibility best practices to written, digital, and multimedia content.\r\n Bachelor's degree in design and/or classes in communications.�\r\n Experience in photography.\r\n \r\n\r\n\r\n\r\n\r\nIf you receive an invitation to interview, you will be required to bring two writing samples with you:\r\n\r\n\r\n\r\n \r\n Professional Writing Sample: A writing sample of 500-1,000 words. Acceptable examples include speeches, press releases, news articles, blog posts, or similar professional writing.�\r\n Social Media Sample: An example of a social media post you have developed for any platform.� The sample must include both the caption and a visual (e.g., graphic, photo, video).�Please include a brief description of your goal and strategy for the post. Also describe if the post was successful and how you define that success.\r\n\r\n\r\n

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.\r\n

SPECIAL REQUIREMENTS

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (LABOR/DUI) to determine whether any monies are owed to LABOR/DUI as a result of unemployment overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.\r\n

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information in the job duty section on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable.\r\n\r\n\r\nFor education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incorrect application forms will not be accepted.\r\n\r\n\r\nCandidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.\r\n

BENEFITS

\r\nContractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.\r\nLeave may be granted to a contractual employee at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.\r\n\r\n

FURTHER INSTRUCTIONS

\r\nThe online application is STRONGLY preferred. However, if you are unable to apply online, or having difficulty with your login or password, please contact DBM's Helpdesk directly at (410) 767-4850 (8:00 AM to 5:00 PM daily, except for holidays and weekends). After business hours, please submit an email request to Application.Help@maryland.gov. If you encounter difficulty attaching required or optional documentation, you may submit via mail to erin.alston1@maryland.gov. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.\r\n\r\n\r\nWe thank our Veterans for their service to our country and encourage them to apply. If you are seeking a veteran's preference, please submit a copy of your DD-214.\r\n\r\n\r\nThe paper application must be received by 5 pm, close of business, on the closing date for the recruitment.� No postmarks will be accepted. Incorrect application forms will not be accepted.\r\n\r\n\r\nPLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION.\r\n\r\n\r\nCompleted applications, required documentation, and any required addendums may be mailed to:\r\nMaryland Department of Labor/ Office of Administration\r\nAttn: Erin Alston� 26-002588-0064\r\n100 S. Charles Street, 5th Floor�\r\nBaltimore, MD 21201\r\n\r\n\r\nTTY� Users: call via Maryland Relay\r\n\r\n\r\nFor additional information, please contact Erin Alston 410-230-6301 at� or via email erin.altson1@maryland.gov.\r\n\r\n\r\nThe MD State Application Form can be found online.\r\n\r\n\r\nMaryland Department of Labor is an equal opportunity employer. It is the policy of LABOR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.\r\n\r\n\r\n\r\n\r\n