Assistant Operations Manager

The MTS Assistant Operations Manager serves as a working supervisor, leading a team of Mobile Engineers that provides engineering services for a large Financial Services client. This role remains responsible for the team's overall results and spends a portion of time directly performing the work supervised. It manages day-to-day operations, ensures service delivery excellence, and coordinates project execution, drawing on established precedents and practices to analyze information and resolve ongoing problems. As the primary point of escalation for field issues within the assigned geography, the MTS Assistant Operations Manager identifies the most appropriate solutions and, where needed, establishes new techniques to ensure the team consistently meets its objectives.

• Provide day-to-day supervision to 4-6 Mobile Engineers
• Conduct performance coaching and annual reviews
• Approve timecards and manage billable hours targets
• Coordinate PTO scheduling and provide backup coverage
• Identify training needs and support professional development
• Handle first-level disciplinary issues and escalate as needed

• Lead project pre-walks and post-walks for assigned region
• Assist in determining project scopes and resource requirements
• Coordinate vendor management and General Contractor relationships
• Manage work order execution and quality assurance
• Support R&M expense submissions and asset replacement reviews

• Perform preventive maintenance, repairs, and inspections across HVAC, electrical, plumbing, and building systems within an assigned portfolio
• Maintain team asset history and work order documentation
• Serve as Corrigo backup administrator for regional team
• First point of escalation for field technical issues
• Coordinate coverage when team members are unavailable
• Support HSSE processes and event management
• Ensure compliance with safety protocols and quality standards

• Advanced specialized expertise in building systems and technical services
• 5-7 years relevant technical experience in facilities management
• 2+ years demonstrated leadership experience
• Appropriate licenses/certifications as required by scope of work
• Strong project management and vendor coordination skills
• Proficiency in Corrigo, Workday, and work order management systems

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.