NetSuite Customer Success Project Manager

Distributed - US; Jacksonville, Florida, United StatesRemotemid

OperationsProject Manager

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Quick Summary

Key Responsibilities

Manage Projects: Oversee resources, timelines, scope, and customer expectations to ensure successful project completion.

Technical Tools

OperationsProject Manager

USE (Jacksonville, FL) or Remote EST

Who We're Looking For

Are you a dynamic professional with a passion for driving projects to success? Join RF-SMART as a Project Manager and lead our innovative projects to new heights. This role offers the perfect blend of strategic planning, client interaction, and team collaboration.

Responsibilities

~1 min read

→Manage Projects: Oversee resources, timelines, scope, and customer expectations to ensure successful project completion.
→Client Interaction: Establish yourself as the main point of contact for clients, managing communication and escalations.
→Strategic Planning: Generate and deliver project plans and cost estimates, manage change requests, and negotiate project scope changes as well as managed service agreements.
→Cross-Functional Collaboration: Work with internal teams to manage project deliverables and ensure seamless service.
→Post-Implementation Support: Participate in post-Go-Live activities for key accounts to ensure ongoing success.