Project Manager II Infrastructure (DCIM)

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be. 

The Project Manager II – Infrastructure effectively plans, manages, and delivers the internal IT projects on time and within budget. This entails facilitating communication between different team members (e.g. Systems Engineers, Network Engineers, Data Center Technicians, etc), different departments within the organization, along with ensuring adherence to existing company guidelines. The ideal candidate is a highly organized, experienced technical project manager, who possesses excellent verbal and written communication skills, and is able to operate effectively in a fast-paced, cross-functional matrixed environment.

• →Works with systems and network engineering teams to complete technical discovery
• →Applies project management expertise to ensure accurate and timely delivery of services
• →Collaborates with team managers and resources to identify project approach, deliverables, tasks and resources required to complete a project, specifically as it pertains to technical tasks and deliverables
• →Develops and actively manage project plans, identifying applicable phases, tasks, resources, deliverables and due dates using traditional project management practices
• →Reviews proposed changes to project plans, including meeting with stakeholders to approve and implement beneficial changes
• →Manages multiple projects and tasks in a deadline-driven environment and completes projects on time
• →Continuously monitors and reports on project status to Upper Management (including C-Levels), including issues, risks, and escalations
• →Continually develops and improves internal processes and documentation within the organization.

• Bachelor's degree in Business, Engineering, Project Management or other related field or equivalent professional experience
• Seven or more years of IT, Project Management, service delivery or customer relationship management experience
• Proficient with Microsoft Office suite
• Experience building detailed technical project plans and task dependencies based on technical familiarity and stakeholder interviews
• Experience managing complex, strategic programs with multiple sub-projects/workstreams
• Advanced knowledge of data center/critical environment concepts, such as space, power, cooling and connectivity
• Advanced knowledge of technologies found within data center architecture, such as routers, switches, firewalls, server components, storage, and virtualization.
• US Citizenship for this position is required by law due to federal customer contracts

• Five or more years of progressive project management experience or team lead experience in an IT infrastructure environment
• PMP or Agile certification
• ITIL Certification
• Experience with Salesforce CRM
• Experience with Project Management applications such as MS Project or Clarity
• Prior experience working in a Data Center environment
• Experience in project managing customer migrations

• Excellent interpersonal skills with the ability to interface with Senior Management
• Strong facilitation skills
• Self-motivated, goal-oriented individual with extensive experience multi-tasking across multiple concurrent and complex projects
• Strong communication, organization, and management skills
• Strong time management and interpersonal skills
• Ability to prioritize in a fast-paced environment.