chip

The Opportunity You’ll be a core part of the Cash ISA Transfers team here at Chip. As we continue to grow and help our users build wealth, ensuring a smooth, stress-free experience when moving their money to us is critical. You will be responsible for monitoring, processing, and troubleshooting our

You'll be responsible for monitoring the product functionality, setting up dashboards and providing analysis whilst working cross functionally across Finance, Operations, Product and Engineering to ensure our customers are getting the best experience possible. NB: We're not able provide sponsorship

AI is going to fundamentally change how companies operate. At Chip, we don't want to bolt AI onto the way we work today – we want to use it to rethink how we operate, make decisions and scale. We're looking for a Head of AI Transformation to work directly with our COO and leadership team to make tha

As a Senior Data Engineer at Chip, you'll help bring our data platform to the next level and empower Chip to be a truly data-driven business. You'll co-own the architecture of our data platform alongside our Analytics Engineer — not just implementing designs, but making the calls on how ingestion, m

As a Senior Quality Analyst, you'll be the driving force behind the Quality Assurance function for our Customer Support teams — including our AI Agents. You'll play a central role in how we deploy AI responsibly, acting as the human-in-the-loop (HITL) reviewer for our AI Agent conversations: assessi

The Complaints Handler is responsible for managing customer complaints from initial receipt through to resolution, ensuring that complaints are handled fairly, consistently and in accordance with regulatory requirements and internal policies. Working within a fast-paced fintech environment, the Comp

We're looking for a Senior QA Engineer, Performance & Scalability who doesn't wait to be told what to test. You'll own performance and scalability across our platform, 30+ microservices, event-driven flows, and the legacy dependencies that come with a real production system at scale. This isn't a "r

You’ll be responsible for monitoring the product functionality, investigating bugs, working with the CS team, and setting up queries and ad hoc data analysis whilst working alongside the product, CS, marketing and engineering teams to make sure the users are getting the best experience possible. NB:

Chip is on a mission to make saving and investing effortless for everyone. With a product suite spanning savings, ISAs, and investment accounts, we're now launching our SIPP pension — and we're looking for the right person to help us get it right for customers from day one. This role sits at the hea

You’ll be responsible for monitoring Chip’s product functionality, and working cross functionally providing data analysis, MI, and operational controls to aid product development. This role will work closely with our Operations and Compliance teams, including working with our Financial Crime data. W

Chip is building the UK's most personal digital wealth manager. Achieving that means building the most personalised lifecycle experience possible — communications that meet customers at the right moment across onboarding, activation, balance growth, and cross-sell. Alongside this sits a parallel obl

As a Senior Data Engineer at Chip, you'll help bring our data platform to the next level and empower Chip to be a truly data-driven business. You'll co-own the architecture of our data platform alongside our Analytics Engineer — not just implementing designs, but making the calls on how ingestion, m

We are looking for a Product Manager to own and drive our Pension proposition. You will lead our newly launched Pension proposition and work within a cross-functional pod spanning engineering, design, ops, and compliance. You will be accountable for the end-to-end Pension product: from shaping the r

We are looking for a Contract Product Manager to own and drive our Pension proposition. You will lead our newly launched Pension proposition and work within a cross-functional pod spanning engineering, design, ops, and compliance. You will be accountable for the end-to-end Pension product: from shap

We’re growing fast and we have some very exciting plans. We’re looking for a Financial Crime Investigator to help us make them happen. What you can expect to be doing: Carrying out Customer due diligence (CDD) checks e.g. Peps and Sanctions Conduct Investigations stemming from trigger events such as

We're looking for a Senior QA Engineer, Performance & Scalability who doesn't wait to be told what to test. You'll own performance and scalability across our platform, 30+ microservices, event-driven flows, and the legacy dependencies that come with a real production system at scale. This isn't a "r

At Chip, our mission is to make our customers wealthier — one app to build long-term wealth across savings, investments and pensions. We’re looking for a proven marketing leader. The kind of person who has run a full marketing function before — brand, performance, lifecycle, creative, the lot — and

As a Senior Quality Analyst, you'll be the driving force behind the Quality Assurance function for our Customer Support teams — including our AI Agents. You'll play a central role in how we deploy AI responsibly, acting as the human-in-the-loop (HITL) reviewer for our AI Agent conversations: assessi

At Chip, our mission is to make our customers wealthier: one app to build long-term wealth across savings, investments and pensions. We're looking for a CRM leader who runs lifecycle as a profit centre, not a send calendar. The kind of person who knows that activation, retention and cross-sell are w

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: Dealing with al