Digital Operations Manager (Content & Product)

The Digital Operations Manager (Content & Product) will be responsible for overseeing the content carousels within the application interface, ensuring they are engaging and user-friendly. This role will also manage the internal naming conventions and organization of content within the app. The ideal candidate will have a strong understanding of digital content management, user experience, and operational excellence. The role will encompass managing digital assets across various platforms, including iOS, Android, Smart TV, and web applications.

• →Manage and optimize content carousels to enhance user engagement and satisfaction across all digital assets: iOS App (App Store), Android App (Play Store), Huawei Android App, Android OS Smart TV App, WebOS App, and Web App.
• →Develop and maintain internal naming conventions for the application’s content.
• →Analyze user data and feedback to determine which carousels perform best and implement improvements.
• →Collaborate with the design and development teams to ensure seamless integration of content across all platforms.
• →Monitor and report on the performance of content carousels and internal application features across all digital assets.
• →Ensure consistency and accuracy of content across the application on different platforms.
• →Lead initiatives to improve operational processes related to content management.
• →Stay up-to-date with industry trends and best practices in digital content operations.
• →Coordinate with platform-specific teams to ensure each digital asset is optimized for its unique user experience.
• →Oversee content updates and releases to ensure timely and accurate deployment across all platforms.
• →Troubleshoot and resolve any issues related to content display and organization on different digital assets.
• →Work closely with content partners to ensure the timely delivery and accurate representation of content within the app.
• →Collaborate with the marketing team to align content presentation with marketing campaigns and promotional strategies.
• →Partner with the product team to ensure that content and carousel management align with product development goals and timelines.
• →Liaise with the engineering team to address technical challenges related to content integration and display.

• Bachelor’s degree in Digital Media, Business Administration, or a related field.
• 5+ years of experience in digital operations, content management, or a similar role.
• Experience managing digital content across multiple platforms, including iOS, Android, Smart TV, and web applications.
• Strong analytical skills and experience with data-driven decision-making.
• Excellent organizational and project management skills.
• Familiarity with digital media streaming applications and user experience best practices.
• Proficiency in content management systems and digital analytics tools.
• Strong communication and interpersonal skills.
• Language Proficiency: Fluent in both English and Arabic.

• Coachable: Open to feedback, eager to learn, and able to improve through self-learning and mentorship.
• Integrity: Acts in good faith, consistently doing what is right for the company and its users.
• Respect for IP: Upholds and respects copyright and intellectual property laws, ensuring all content is used appropriately and legally.