Solutions Engineer, Commercial (French)

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

As a Solutions Engineer for the Commercial sales segment, you'll play a key role in enhancing sales efficiency and accelerating the progression of deal cycles to successfully win those deals by delivering technical expertise, industry context, and customer-specific insights. You'll partner closely with Account Executives to align 1Password's solutions with customer use cases, often during POCs, which you will manage, ensuring value is clearly communicated at every stage of the sales process.

This role demands agility—navigating dynamic sales cycles, uncovering opportunities to position 1Password's product suite, and engaging deeply with strategic technical stakeholders as a technical advisor to ensure the solutions proposed in deals effectively meet the customers' technical requirements and use cases. You'll support opportunity qualification using frameworks like MEDDPICC, helping sales teams understand customers' use cases, validate technical success criteria, and influence champion engagement. As such, experience with MEDDPICC is a plus.

You'll also serve as a subject matter expert on our suite of products, becoming deeply knowledgeable about their functionality and technical aspects. With that knowledge, you will collaborate cross-functionally with Sales Enablement, Product, Marketing, Customer Experience, and other teams on customer-related initiatives and resources for the Go-to-Market team.

This is a field-based sales role. That means you are expected to be regularly engaged in customer-facing activities, including in-person meetings, events, and other travel as required to effectively support your territory.

Your primary work location will be your home office, but your role requires a lot of mobility and flexibility. Travel within your assigned territory, and occasionally outside of it, will be a part of your job, and you are responsible for managing your schedule in a way that works for the company and you.

Note: All go-to market roles will have an in-person onboarding in Toronto, Canada.

• 3+ years experience as a Solutions Engineer or in other similar customer-facing activities in a B2B environment.

• 3+ years experience working directly with enterprise customers as a Solutions Engineer in a multi-product SaaS company

• Must communicate fluently in French, but German would be a benefit

• Proficient in collaborating with Account Executives to accelerate deal success.

• Skilled at owning and executing PoCs that showcase solution value and ensure successful customer outcomes.

• Ability to disseminate and popularize technical information for a general audience.

• Agility when it comes to customer conversations and learning new information quickly.

• Excellent presentation and communication skills.

• Keen eye for detail and quality.

• Excitement when it comes to investigating, testing, and exploring solutions for customers.

• Strong level of autonomy with the ability to drive projects with limited guidance.

• Highly adaptable with the ability to manage multiple projects simultaneously while maintaining high quality.

• Demonstrated ability to work independently and in a fast-paced team environment.

• Experience working with SaaS tools and in the security industry is an asset.

• Maintain a high-level understanding of AI technologies and demonstrate confidence in learning and articulating the company's evolving AI roadmap to both technical and non-technical stakeholders.

• Strong familiarity with acronyms like IAM, SCIM, AD, CLI, SSO, and of course SaaS.

• Familiarity with modern sales methodologies such as MEDDPICC to support opportunity qualification, technical validation and improve deal velocity in collaboration with Account Executives is preferred.

• Additionally, it’s a bonus if you have personal experience with 1Password or another password manager as well as experience with Identity and Access Management tools—while not required, it’ll help you gain confidence quickly in this role.

• Serve as the primary technical advisor/resource within 1Password’s Go-to-Market team.

• Proactively scope and recommend tailored technical solutions and support that address both expressed and unspoken customer needs—aligning with use cases, business goals, and decision criteria.

• Build strong relationships & deliver technical coaching to Account Executives, empowering them to speak confidently about product capabilities and align messaging with customer challenges, use cases, and requirements.

• Provide technical education to customers regarding the 1Password suite of products.

• Collaborate with Product and Support teams on technical solutions proposed throughout the sales process, surface feedback from the field and flag to the sales team any risks to deal closure early on.

• Collaborate with Sales Enablement and Product Marketing teams on technical resources and enablement for Go-to-Market team.

• Prepare proposals and respond to RFIs, RFPs RFQs, and vendor/risk assessments.

• Occasional travel may be required for conferences, customer on-sites, and company off-sites.