Accounts Payable - Vendor Queries Handling

The responsibilities are broken down into various AP sub-processes. An FTE would be responsible for either one of the mentioned AP sub-process or a mix of these sub-process basis the relevant team requirements and volumes handled by these teams.

• Processing of Supplier invoices & Credit notes – Both PO and Non-PO Invoices (Purchase Order and Non-Purchase Order)
• Analyze Supplier invoices by expense type and book to appropriate General Ledger Account (coding invoices)
• Obtain invoice authorization as per defined process procedures 
• Account for the correct treatment of VAT on expense invoices
• Reconcile supplier accounts and resolve differences
• Perform payment runs
• Liaise with onshore teams to resolve outstanding issues on invoices
• Assist in publish of daily dashboard on Backlog, Productivity and TAT

• Deal with supplier account queries via email, telephone and resolve queries promptly     
• Resolve significant issues (e.g. Delivery stoppage, final demand letters etc.) promptly
• Liaise with upstream Invoice Processing team, Onshore team for approvals and / or with Buyers for dispute resolution
• Send out remittance advices (Payment advise)

• Set-up and maintain supplier accounts - Create new vendors and make changes/updates to existing vendors in accordance with the company policy
• Handle queries relating to VMD

• Adhere to the SOP / Checklist
• SOP update and validation
• Deliver Timely and Error free processing as per Process SLA
• Abiding by all the policy rules and regulations of the process
• Real time communication of all issues relating to process and raising of timely red flags
• Working in an office environment with tight deadlines and targets
• Working along with Quality team to perform accuracy audits & bridge knowledge related issues

SAP, MS-Office, Outlook and good communication skill.

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