Showroom Consultant

We are excited to announce an opportunity for a motivated, customer-focused team member to join our Sales team as a Showroom Sales Consultant at our Premier Kitchen & Bath showroom in Kahului, Hawaii.

In this role, you will serve as a trusted advisor, helping customers select premium plumbing, bath, and kitchen products that best fit their style, needs, and budget. You will create an exceptional showroom experience by building strong customer relationships, providing expert product knowledge, answering questions, and offering personalized solutions. Working closely with homeowners, contractors, designers, and builders, you will guide customers through the selection process while supporting sales growth and customer satisfaction.

This is an excellent opportunity for an individual who is passionate about sales, enjoys helping customers bring their projects to life, and thrives in a relationship-driven environment. If you are committed to delivering outstanding service and contributing to the success of our showroom, we encourage you to apply.

• Greet customers as they enter the showroom and create a welcoming environment.
• Listen attentively to customers' inquiries and provide product information and recommendations.
• Assess customers' preferences and guide them through the showroom, offering personalized assistance.
• Address customer questions and concerns, ensuring their satisfaction and building long-term relationships.

• Develop a deep understanding of the products offered in the showroom.
• Stay up-to-date with the latest features, benefits, and applications of each product.
• Effectively communicate product specifications, advantages, and usage to customers.
• Provide expert advice on product selection based on customers' needs and preferences.

• Proactively engage with customers to identify their requirements and propose suitable products.
• Utilize sales techniques to upsell and cross-sell products, maximizing revenue opportunities.
• Meet and exceed monthly sales targets and contribute to the achievement of showroom sales goals.
• Collaborate with the sales team to implement sales strategies and promotional initiatives.

• Maintain accurate and organized customer records and sales documentation.
• Follow up with customers after their visits to ensure their satisfaction and gather feedback.
• Build and nurture a strong customer base, fostering loyalty and repeat business.
• Assist in handling customer inquiries, requests for quotes, and orders through various communication channels.

• Work closely with colleagues to share insights, product knowledge, and successful sales techniques.
• Collaborate with other departments such as marketing and inventory management to optimize showroom operations.
• Participate in team meetings, training sessions, and workshops to enhance skills and knowledge.

• Ensure the showroom is well-organized, clean, and aesthetically appealing at all times.
• Arrange product displays and maintain attractive merchandising to showcase products effectively.
• Monitor inventory levels and communicate restocking needs to the appropriate department.
• Collaborate with the team to ensure products are properly labeled and priced.

• Proven experience in retail sales or customer service, preferably in a showroom environment.
• Excellent sales and negotiation skills
• Strong interpersonal and communication skills with a customer-focused approach.
• Exceptional active listening skills to understand customer needs and preferences.
• Ability to learn and communicate technical product information effectively.
• Sales-driven mindset with a track record of achieving or exceeding sales targets.
• Proficiency in using sales and inventory management software is a plus.
• Positive attitude, team player, and a self-motivated individual.
• Strong work ethic and ability to work well with little supervision
• Strong computer skills in using Excel, Word, and PowerPoint

As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements:

Physical Requirements:

• The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear.
• Ability to lift items that weigh up to 50 lbs. regularly. This includes carrying, dragging, and walking with materials, as well as using a hand-truck.
• Prolonged periods of standing or sitting at a desk and working on a computer.
• Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception.

Environmental Conditions:

• The employee is frequently exposed to moving mechanical parts and outside weather conditions.
• Occasionally, the employee may be exposed to high, precarious places and vibration.
• The noise level in the work environment is usually moderate.