⚡About Amber
Amber is an entirely new way of thinking about buying, banking and selling energy where home energy technology works to put money back in customers’ pockets and accelerate the renewable energy transition.
We’re an Australian headquartered company, where we are both an energy technology company and a utility providing energy directly to households and small businesses. In Australia (the world leader on rooftop solar and a 2-way energy grid), we’ve proven that the cheapest, fastest and most rewarding way to reach 100% renewables is to automate the growing wave of home batteries, EVs, and other smart energy devices.
Customers get direct access to the real-time electricity prices and the technology to shift energy usage to the times when cheaper renewables are available in the grid and export to the grid at times when the price they can be paid for it is highest.
We are a clear market leader in energy automation in Australia, and are now partnering with utilities across Europe to bring our technology to European markets and consumers.
We’re at a critical moment in taking the business to scale in Europe. You’ll be joining a rapidly growing regional team of more than 15 colleagues, and be part of a global team of over 200, with expertise across energy, technology, marketing, and operations. We’re committed to building a diverse and inclusive workplace and a great culture of people who love coming to work to build a better world.
We’re backed by leading VCs in Australia and Europe, as well as impact-focused investors and world-leading energy companies.
💻 About the role
Note: this a client facing, individual contributor role.
This role sits within Amber's tech licensing business, which partners with leading energy retailers globally to bring cutting edge products to reduce bills. Amber has cracked something genuinely rare - a technology that benefits consumers, utilities, and the grid all at once. Having built a loyal following in Australia by giving people direct access to wholesale energy prices and automating smart devices to save them money, we're now taking that model global.
Amber for Utilities Europe is live, major utility partnerships are underway, and we've reached an inflection point. We're ready to expand - and this role is the signal of that ambition. As the first dedicated Account Director in our tech licensing business, you'll own the most important client relationships in the European business - stepping in as the senior day-to-day lead of our key utility partner accounts.
This is not a high-volume account management role. You will own a handful accounts, but they are partnerships of high complexity and commercial significance - relationships with major European utilities that span 25 or more stakeholders, from delivery teams to C-suite executives, often measured over years not months.
Ideally based in the UK, though we're open to strong candidates anywhere in Western Europe.
Own the relationship across your accounts in their entirety - knowing the right people at every level, from product leads and technical teams you'll engage with weekly, to CxOs you'll present to quarterly. Expect to be actively managing 25 or more external stakeholders per account.
Lead and own the quarterly business review process - designing the agenda, aligning stakeholders in advance, and leading the room with the confidence and credibility that senior utility executives expect.
Review, refine and deliver account strategy to ensure partners achieve consistent, measurable value from Amber from onboarding to renewal, while driving revenue growth for Amber.
Drive account growth through relationship-led expansion. You'll spot opportunities through the networks you build - identifying affiliated businesses, new use cases, and strategic moments where Amber can do more - and you'll pursue them with the patience and rigour that enterprise partnerships demand.
Act as the voice of the client inside Amber - surfacing what's working, what isn't, and what partners need next, and translating that into clear priorities for the product, engineering, and delivery teams.
Build your account management playbook as you go, in partnership with the Head of Business Development, and the wider delivery team. You'll have the autonomy to define what great looks like, refining your process and laying the foundations that will help you, and the business scale.
Maintain accurate account plans, health metrics, and CRM records (Pipedrive), and use data to stay ahead of risk and opportunity across your portfolio.
You've worked at the enterprise end of B2B - not managing 100s accounts, but going deep on a small number of large, complex partnerships where relationships are everything and commercial stakes are high (6+ figure ARRs). You know what it's like to navigate a major organisation, get the right people in the room, and move things forward without direct authority over anyone.
You're commercially sharp, with a sales mindset and a a focus on revenue growth . You understand that growing an enterprise account means building trust over months, spotting the right moment, and knowing which stakeholders need to be aligned before anything moves. You measure success in annual outcomes, not weekly wins.
You have the presence and credibility to sit across the table from a Chief Commercial Officer or COO and hold your own - not because of your title, but because of the quality of your thinking and the depth of your preparation.
And you're a builder. There's no playbook handed to you here. You'll create your own frameworks, processes, and cadences - and that excites you!