Senior Solutions Engineer

United States·BerkeleyFull Timesenior

SalesOtherSales Engineer

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Quick Summary

Overview

We are a well-funded Series A startup on a mission to make e-commerce logistics more human-friendly and efficient with AI-powered robotics. Founded by leading robotics researchers, we are growing our team of dynamic and compassionate tech enthusiasts to deploy human-centered robots at scale.

Technical Tools

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We are a well-funded Series A startup on a mission to make e-commerce logistics more human-friendly and efficient with AI-powered robotics.

Founded by leading robotics researchers, we are growing our team of dynamic and compassionate tech enthusiasts to deploy human-centered robots at scale. Join us in helping people handle more throughout the supply chain!

We are seeking a Senior Solutions Engineer who can apply our robots to customer environments and ensure successful deployments. The role has a large emphasis on quickly understanding key customer requirements through site visits, analyzing customer application data, and writing statements of work. This role will also interface with customers during initial periods of use, to communicate product updates and help explain machine behavior.

In this role you will work closely with members of the Product, Sales, and Engineering teams.

Uncover, understand, and clarify customer requirements pertaining to implementation of warehouse robotics

Prepare customer specific proposals, which include; high level system design, key process requirements, return on investment analyses, and analyses of item handling and volume requirements

Perform site visits

Work with vendors and engineering to specify customer specific pieces of the solution; scan tunnels, input conveyance, grippers, software integration

Specify and carry out customer and application specific test plans

Build and update customer facing presentations

Build and update statements of work

Direct experience with warehouse robotics (2 years direct experience, minimum)

Eagerness to understand customers and their warehouse processes

Willingness and ability to travel (up to 30%) to perform site visits

Ability to see situations from the customer's point of view

Strong communication and presentation skills. Ability to condense complex information into clear and concise communications.

Excitement for warehouse robotics

Ability to catch the fine details that can make or break a project