Sr. Solutions Consultant

Remotesenior

SalesSales Engineer

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Quick Summary

Key Responsibilities

Advise customers on ITSM, ESM, Agile, PPM, and DevSecOps operating models, identifying pain points, crafting future-state processes, and aligning solutions to business goals.

Requirements Summary

Partner with sales and account teams to identify opportunities for additional services, expanding the impact of Oxalis’ solutions. About You Bachelor's degree in Computer Science, Information Systems,

Technical Tools

SalesSales Engineer

About the Role

~2 min read

Strategic Consulting: Advise customers on ITSM, ESM, Agile, PPM, and DevSecOps operating models, identifying pain points, crafting future-state processes, and aligning solutions to business goals.
Solution Architecture: Design and implement tailored solutions that integrate seamlessly into customers’ existing environments, ensuring scalability, security, and efficiency.
Process Improvement & Analysis: Assess business workflows, identify gaps, and recommend improvements that enhance productivity and compliance.
Customer Success & Impact: Drive measurable business outcomes, ensuring solutions deliver value beyond implementation.
Stakeholder Engagement: Communicate effectively with executive leaders, technical teams, and end users, translating complex technical concepts into actionable insights.
Training & Change Management: Lead training sessions, develop user adoption strategies, and ensure seamless transitions for new tools and processes.
Project Execution & Support: Engage in the full solution lifecycle—from initial discovery and requirements gathering to configuration, deployment, and ongoing optimization.
Collaboration & Growth: Partner with sales and account teams to identify opportunities for additional services, expanding the impact of Oxalis’ solutions.

About You

Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field—or equivalent experience.
Demonstrated experience in a customer-facing role, such as consulting, business analysis, or solution architecture.
Strong analytical and strategic thinking skills, with the ability to solve complex problems.
Excellent verbal and written communication skills.
Ability to work effectively in a remote environment and travel occasionally for company and client engagements.

Requirements

~1 min read

Hands-on experience with Atlassian products (Jira Software, Jira Service Management, Confluence, Jira Align, Bitbucket, Trello, Compass).
One or more Atlassian Certified Professional certifications.
Familiarity with Agile methodologies (Scrum, Kanban, SAFe, DevOps, ITSM) and certifications from Scrum Alliance, SAFe, or ITIL.
Strong project management skills, including planning, estimation, risk management, and stakeholder communications (PMP certification is a plus).
Proficiency in data analysis and automation, using tools such as Excel or scripting languages.
Passion for continuous learning, innovation, and delivering outstanding customer experiences.
Ability to work effectively in cross-functional, diverse teams and foster strong client relationships.