Head of Operations

RemoteFull timeexecutive

OperationsOperations Director

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Quick Summary

Overview

About AppJaxxAppJaxx is a rapidly growing marketing agency that helps marketing agencies, franchisors, business brokers, and B2B service providers scale through LinkedIn lead generation, appointment-setting systems, and automated CRM processes.

Key Responsibilities

Oversee and continuously improve operational processes to ensure smooth execution across all departments. Build and implement scalable systems and workflows that support growth and maintain high service standards.

Technical Tools

b2b

Responsibilities

~1 min read

→Oversee and continuously improve operational processes to ensure smooth execution across all departments.
→Build and implement scalable systems and workflows that support growth and maintain high service standards.
→Collaborate closely with Sales, Marketing, and Client Delivery teams to align goals and optimize performance.
→Develop and monitor key metrics around productivity, client satisfaction, and delivery timelines.
→Establish and maintain clear SOPs to ensure consistency and accountability throughout the organization.
→Manage resource allocation, hiring, and training to support operational growth and efficiency.
→Partner with leadership to set strategic priorities, streamline operations, and support revenue goals.
→Foster a culture of communication, ownership, and continuous improvement across the company.