Account Executive

Our mission is to empower teams to become great storytellers.

Our vision is to build dynamic visual experiences.

More than 22,000 teams use Arcade to tell better, more engaging product stories, and we need your help spreading the word! Culturally, we are a team of ex-Atlassians, AngelList, and Shopify teammates. We believe in building beautiful, easy-to-use products that meaningfully improve how software companies showcase their product at every stage of a customer journey.

While we are a globally distributed team, we would prefer to bring new team members into a hybrid work environment based in our San Francisco, CA office. This is a nice-to-have; not a requirement.

First and foremost, you love building from scratch and thrive in a highly autonomous, fast-moving environment. You’re excited to experiment, iterate, and ship quickly, bringing a strong sense of ownership to everything you do. You’re comfortable using data and structured sales frameworks to drive impact, and you aren’t afraid to do the “small things” when needed. You value kindness, open feedback, and collaboration, and you’re energized by the opportunity to help shape how Arcade sells as we enter our next phase of growth.

You’ll play a key role in taking Arcade’s sales motion to the next level. In this role, you’ll have meaningful influence on how we sell, how we tell Arcade’s story, and how we shape the product as we enter our next phase of growth.

On a day-to-day basis, you will:

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  Work hands-on with prospects and current customers to plan and run trials, deeply understand their use cases, drive early value, and expand opportunities.

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  Experiment with new outbound motions, working closely with Marketing and RevOps to design, launch, and iterate on campaigns.

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  Lead enterprise pricing and packaging conversations for Arcade’s largest and most strategic opportunities.

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  Share clear product recommendations based on what it takes to win and close complex, high-impact deals.

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  Leverage product usage and revenue metrics to identify signals of adoption, expansion, and upsell opportunities.

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  Research target personas and segments, build repeatable sales and trial playbooks, and translate learnings into scalable processes as the team grows.

Longer term, we will be building out this team as we grow. This role could translate to a team lead.

• 3–5+ years of B2B sales experience, including closing experience with mid-market and enterprise customers.

• Experience at a fast-growing tech startup, ideally having lived through a 0→1 or early-scale phase (e.g., growing from ~10 to 100+ employees and supporting $1M–$20M+ in ARR growth).

• Familiarity with a product-led growth (PLG) motion, and comfort operating in a high-autonomy environment with significant greenfield opportunity.

• Working knowledge of structured sales frameworks such as MEDDPICC, Command of the Message, or similar deal qualification and messaging methodologies.

• Demonstrated Salesforce hygiene and pipeline management to enable accurate forecasting, effective deal execution, and strategic advising across the GTM team.

• High data fluency, using product usage signals, pipeline data, and account insights to prioritize the right opportunities.

• A strong sense of urgency, paired with the ability to collaborate effectively and tag-team with teammates across Sales, Marketing, and Product.

• Be a coach: We want the best for our customers and ourselves. We coach people to help them achieve their best potential. An “Arcader” is both a teammate and a customer. There is a reason that the same word describes both.

• Carry the weight: We act like owners. Let’s empower each other. When we see something that needs change, we lead through it.

• An open book: We are open as a team and as a product. We don’t put walls up unless it’s necessary. We become better when we share information. We are open to diversity of opinion, backgrounds, and thought.

• Play as a team: We play because we’re a creator tool. Life is short. Let’s build something meaningful. We play as a team because great teams build great things together. We keep those standards high.

• Be kind: We can be honest and kind. We can have high standards and be kind. We can say no and be kind. Kindness can vary across cultures, upbringings, and languages - but we try our best to be kind.
  
  Arcade is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.