Starlink Resell Manager

The Starlink Resale Manager is a foundational role within Armada’s Customer Success organization, focused on delivering best-in-class customer success for our growing customer base.  

You will serve as a primary operational point of contact for Starlink Reseller accounts, ensuring accurate and timely order processing, fast issue resolution, and consistent communication, while partnering closely with Account Managers, Customer Success Engineers, and Account Executives to support broader account health, retention, and growth.  

Location: Remotely based in the US
 

For U.S. Based candidates: To ensure fairness and transparency, the starting base salary range for this role for candidates in the U.S. are listed, varying based on location experience, skills, and qualifications.

We use a geographic pay structure based on cost-of-labor markets. 

• →Tier 1 (e.g., SF Bay Area, NYC, Seattle): $23 - $29 hourly
• →Tier 2 (most U.S. metro areas): $20 - $25 hourly
• →Tier 3 (other cities): $19- $24 hourly
  
  

• A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge 
• A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude 
• Thrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company
• A collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda 
• Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you 

At Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time.

Armada does not accept unsolicited resumes or candidate submissions from external agencies or recruiters. All candidates must apply directly through our careers page. Any resumes submitted by agencies without a prior signed agreement will be considered unsolicited and Armada will not be obligated to pay any fees.