Project Manager

Athos Commerce enables ecommerce and digital marketing teams greater control over how their products are found, merchandised, and sold - on-site and across all digital marketing channels. Our tools span AI-powered search, personalised recommendations, smart merchandising, optimised product data syndication, A/B Testing and marketplace/social commerce performance.

• You get energy from solving problems and guiding projects through milestones, hitting deadlines and fast-tracking time to value
• You are highly organised, adept at moving between projects and effectively navigating competing priorities
• You can explain complex ideas in a simple, clear, and engaging way
• You care about outcomes - collaborating with customers, partners and internal teams to successfully deliver on project goals
• You’re a natural relationship builder who loves turning customers into long-term champions
• You’re adaptable, resilient, and motivated by a fast paced, dynamic environment where no two days are the same
• You are excited by advances in technology, utilising your technical skills to help customers unlock better results through quality delivery and a best in class implementation experience.

• →Prioritise and assess new project submissions from new and existing customers, driving project kick off, defining project requirements, setting clear expectations and timelines
• →Collaborate with sales and customer success teams to facilitate handover, manage project expectations and provide a best in class onboarding experience for our customers
• →Manage project plan, milestones and deliverables, driving internal and external teams to meet project deadlines and maximise time to value
• →Collaborate with frontend and solutions engineers to ensure timely and quality delivery across Athos Commerce suite of products 
• →Regularly report on project status, identifying risks and mitigation strategies to unblock projects and ensure adherence to deadlines
• →Gather feedback and identify opportunities to improve processes for customers, partners and internal teams, creating enablement and process documentation
• →Act as main point of contact for customers and partners throughout implementation, building strong working relationships and setting them up for a long and successful journey with Athos Commerce.
  
  

• 2+ years of experience in customer-facing tech project or delivery management roles within fast-paced environments
• Demonstrated experience using your influence and negotiation skills to navigate expectations
• Ability to drive teams to meet deadlines
• Exceptional communication skills, adept at building strong, collaborative relationships with internal and external stakeholders at all levels
• Experience in ecommerce, website build or data and feed management, ideally working with ecommerce platforms including Shopify and Adobe Commerce
• Basic technical skills in data feeds, HTML, Javascript, CSS and APIs will be a bonus
• Strong organisational skills, able to manage multiple projects and juggle priorities
• Process-oriented mindset, with a passion for continuous learning and improvement