Airside Operations Supervisor

The Airside Operations Supervisor guides a frontline team of AATC professionals responsible for maintaining the cleanliness, safety, and overall operational readiness of Hartsfield-Jackson Atlanta International Airport. Responsibilities include leading a team that is completing daily activities including, but are not limited to, ramp / compactor pad cleaning, curb pressure washing, pallet collection, dumpster sanitation, and exterior window washing. The Supervisor will also oversee the activities within the local warehouse area that will be the primary location for equipment storage, disposal units, and recycling activities. AATC airside operations function in a fast-paced, 24/7 environment. The Supervisor implements strategies and procedures set by management, to maximize performance among the Airside Operations Team. The Supervisor also supports strategic initiatives of the department during start-up and assists in building up the organization. The Supervisor will provide the team with guidance, implement the strategic vision, and translate the manager’s goals into daily tasks while guiding employees to achieve these objectives. This team will also hold primary responsibility for executing the annual snow removal plan during periods of inclement winter weather. The Supervisor enables training, identifies exemplary employees, and fosters team performance and motivation. The Supervisor acts as the primary contact for employees, relaying issues and providing feedback to managers.

Scheduled hours will be centered around shift work based on a 24-hour operation. This position will primarily work 3rd shift and will be required to be on-call to provide support for a 24/7 operation. The position may also require providing support during 1st and 2nd shifts as needed.

·  Guide and supervise the Airside Operations Team through strong communication and coaching techniques. Includes training, motivation, performance appraisals, and adherence to company policy.

·  Fosters a culture of safety by actively promoting and implementing team-wide adherence to established safety practices and organizational policies. Gives hands-on internal leadership focused on daily tasks, team performance, and implementing plans.

·  Assume adequate coverage and leadership across the designated shift. Managing workflow, creating schedules, guiding employees, resolving immediate issues, and reporting to management.

·  Improving operational efficiencies and performance through analytics, processes, accountability, and communication with key stakeholders to drive results.

·  Supervise and coordinate ramp activities, including, but not limited to, cleaning, pad washing, curb cleaning, pallet collection, spine/dumpster cleaning, and exterior window washing, ensuring tasks are completed efficiently and safely.

·  Represent AATC as required, including attendance at assigned meetings, airport functions, and industry events.

·  Assist with budget planning and management of the Airside Operations overall budget.

·  Address employee-related issues, providing guidance to improve performance and professional conduct to ensure reliable attendance.