Operations Executive (Warehouse)

Avant Arte is a curated platform connecting the world’s leading artists and public arts institutions with a new generation of enthusiasts, collectors and patrons. We collaborate with the most exciting contemporary artists such as Ai Weiwei, Mickalene Thomas, Maurizio Cattelan and Jenny Holzer to create limited editions of the highest quality, from prints and sculptures to digital works.

Our global community of over 4 million collectors and art enthusiasts reflects the growing energy and curiosity of a new generation transforming how art is discovered and supported. Together with leading museums and institutions, we develop fundraising collaborations that strengthen public access to art and engage the new generation of patrons who will shape its future. Make-Ready, our North London print studio, is the largest fine art silkscreen printmaker in the world.

Our mission is to make discovering and collecting art more accessible, connecting artists, institutions and audiences in meaningful ways that expand art’s reach and impact.

We’re a small team with really big ambitions, both for what we want to achieve and also the environment we’re building. We want to create a company that remains thoughtful as we scale and tries to be genuinely progressive in how we operate. We want people to really own what they do and be given the autonomy and freedom to make mistakes, learn, and create something meaningful.

We all work incredibly hard because we really care about what Avant Arte is here to do – we’re looking for exceptional people who are proactive, hungry to learn, and want to put their pride in our collective achievements.

We know that creating an inclusive environment that promotes and values diversity is critical if we want to build something with impact and meaning. We believe that having diversity in age, background, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective will make us an infinitely better company. We were shortlisted for Women in Tech’s Best Employer - Small Company and Best Benefits, and Otta’s top 100 startups to work at. 

We're looking for a dynamic and organised Operations Executive (Warehouse) to support the smooth day-to-day operation of our warehouse based in Amsterdam, and support the fulfilment of our releases to ensure collectors receive a top-rated collector experience. 

We really do encourage everyone to proactively step outside of their job description if they see something that could be improved, but the core of your role will involve:

• Supporting the warehouse team with the smooth and efficient day-to-day planning and fulfilment of our editions, in line with internal fulfilment SLAs. This includes preparing sales overviews and shipping documentation for dispatching our editions. 

• Supporting collectors with resolution of issues related to their orders, and escalating more complex issues to the customer support team

• Checking vendor invoices and coordinating payments, actively negotiating the best prices from our suppliers, while ensuring delivered ancillaries meet our quality standards — not afraid of giving feedback and setting quality expectations with our suppliers

• Managing supply levels and ancillary ordering, supporting post-release ordering and delivery scheduling, while keeping optimisation and improvement of current processes top of mind

• Supporting day-to-day warehouse requirements, including keeping our health and safety calendar up to date and the warehouse compliant with local health and safety legislation, and liaising with vendors who support the efficient operation of our warehouse.

• Meticulous management of internal records, both physical and digital, including safekeeping of financial records, filing and paper management, and maintaining our internal inventory of editions available for sale

• Updating internal shipping and warehouse trackers, tracking project and shipping costs for our finance team, project budgets and artist breakdowns

• Managing deadlines and important dates across various project management tools to support warehouse operations and team planning (including Wrike & Airtable)

• Updating inventory records and supporting quarterly inventory counts and stock audits as needed

• Managing requests from other teams and ensuring they are delegated to the appropriate team members and completed in a timely manner

• Some experience in warehouse or office management, and/or logistics and shipping of high-value, luxury products — an advantage

• Knowledge or experience in the arts industry — an advantage

• Knowledge of import and export management and customs processes

• Excellent verbal and written communication skills and the ability to present information in a clear and concise manner

• Experience with Google Sheets is a plus!

• The Operations Executive (Warehouse) is expected to be on site 5 days a week.

• Don't meet every single requirement? Avant Arte is dedicated to building a diverse, inclusive and authentic team, so we encourage you to apply anyway. You may be just the right candidate for this or other roles.