Counter Sales

• →Serve walk in and phone customers with a helpful, solutions-focused approach.
• →Guide customers to the right products based on jobsite needs, timelines, and budget considerations.
• →Prepare quotes, enter sales orders, process returns, and support will call pickups with strong attention to detail.
• →Coordinate closely with warehouse and delivery teams to keep orders accurate and customer commitments on track.
• →Strengthen repeat business by building solid relationships with contractors, builders, remodelers, and service technicians.
• →Monitor product availability, communicate updates clearly, and help identify practical alternatives when needed.
• →Maintain a clean, polished sales area that is fully prepared to handle consistent customer traffic and daily interactions.
• →Handle transactions and branch paperwork accurately while maintaining a high standard of customer care.

• Experience in counter sales, inside sales, wholesale distribution, retail building products, or a similar customer-facing environment.
• Knowledge of plumbing, mechanical, building material, or related trade products is strongly valued.
• Strong communication skills and a service mindset that builds confidence with customers.
• Comfort working in a busy branch setting where priorities can shift throughout the day.
• Ability to learn internal systems for order entry, pricing, and inventory lookup.
• Reliable and collaborative professional with a proactive mindset, strong follow-through, and the ability to respond quickly in fast-paced environments.
• Ability to lift and move product as needed in a branch environment.
• High school diploma or equivalent required.

• Competitive compensation with incentive potential.
• Comprehensive benefits package.
• Retirement savings support.
• Paid time off and holidays.
• Stable, team-oriented workplace with opportunities to grow skills and responsibilities.

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