Case Manager - Case Management & Supportive Services

United States·Brooklynmid

OperationsManagement

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Quick Summary

Requirements Summary

Associate or bachelor’s degree and one (1) year experience in case management or related social service field,

Technical Tools

OperationsManagement

Maintain professional relationships with clients and client confidentiality.
Practice Universal Precautions/Standard Protocol & Procedures.
Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
Prepare marketing materials for the program.
Conduct outreach activities to market the program to the community to recruit new clients and re-engage former clients.
Follow-up with clients and with referral organizations regarding client contact and progress with referral.
organization.
Contact clients via telephone, mail and/or face-to-face home and office visits to ensure adherence to program, and document via progress notes.
Input client data and client progress information into automated database.
Escort clients to appointments (educational, medical, social service, etc.).
Provide all required information for weekly/monthly/quarterly/annual reports.
Create and maintain client files and make copies of all client documents.
Prescreen clients over the telephone for eligibility and may schedule intake appointments.
Assist clients in completing all CAMBA intake applications and forms.
Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency.
Schedule appointments for client with referral organizations.
Assist clients in completing all CAMBA intake applications and forms as needed.
Assist clients in completing applications for benefits and entitlements and may process applications on clients' behalf.
Schedule appointments for client with referral organizations.
Follow-up with clients for a period after successful completion of their primary goals to assure client stability.
May evaluate actual living conditions of clients through home visits.
Tasks may be modified, expanded, and/or assigned over time.

Requirements

~1 min read

Associate or bachelor’s degree and one (1) year experience in case management or related social service field, or
High School Diploma or General Equivalency Diploma and two (2) years’ experience in case management or related social service field, or
Sufficient education and technical expertise to comprehend written and oral instructions to accomplish tasks, and to document accomplished tasks, and three (3) years of experience in case management or related social service field.
Bi-lingual in Spanish

Relevant experience described above, preferably in a mid-sized (250+ employees) organization working with persons with a history of homelessness, mental illness, and/or substance abuse.
Good written & verbal communication.
Computer literacy in Microsoft Office Suite.

What We Offer

~1 min read

Status: -Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA and CAMBA Housing Ventures are proud to be an Equal Employment Opportunity Employer. We value a diverse & inclusive workforce and do not discriminate based upon race, religion, color, national origin, gender, gender identity, gender expression, sexual orientation, age, status as a protected veteran, status as an individual with a disability (including pregnancy, childbirth, or related medical conditions), or other applicable legally protected characteristics.