CDS Account Manager CAN

The Account Executive is responsible for selling, developing and managing Costco event programs for client’s that sell their products inside Costco. S/he will collaborate with the Director of Sales to develop and monitor the clients’ marketing strategy. The Account Executive will direct and champion the day-to-day logistics of each event while proactively identifying additional opportunities to enhance the business.

For more than 25 years, Club Demonstration Services (CDS) has helped Costco members make shopping decisions and shaped the identity that Costco is perhaps best known for: its awesome free samples. As the in-house product sampling company for Costco Wholesale, CDS has friendly, professional and talented employees who provide high quality product demonstrations and marketing services to Costco Wholesale and its vendors.

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers with access to the best products available in the marketplace today.

The Account Executive (AE) manages and oversees the operations for centralized account programs. The AE ensures quality events, overseeing event processes, including, but not limited to, execution and compliance as well as cultivating and growing customer relationships. The AM will collaborate with the Sales Manager to develop and monitor client’s special event marketing strategy. The AE generates reports, coordinates cross-functional tasks and oversees program requests in addition to other related duties.

The Account Manager (AM) manages and oversees the operations for centralized account programs. The AM ensures quality events, overseeing event process, including, but not limited to, execution and compliance as well as cultivating and growing customer relationships. The AM will collaborate with the Sales Manager in developing and monitoring client’s special event marketing strategy. The AM generates reports, coordinates cross-functional tasks and oversees program requests in addition to other related duties.

• →Lead the daily scheduling of demo events across assigned Costco departments 
• →Partners with key Costco buying contacts to develop demo programs and drive sales: Buyer, Assistant Buyer, Inventory Control Specialists 
• →Works with external vendors to develop demo programs and continuously monitor program execution, performance and objectives and provide relevant recaps of each program or event 
• →Manages communication, process, policies and procedures with Costco and vendor partners 
• →Collaborates with Country Manager to create necessary reports on events 
• →Partners with Operations on changes and client requests in accordance to business standards

• Develop project plan, continuously monitor program execution, performance and objectives and provide relevant recaps of each program or event• Communicate status of each project to appropriate internal and external business partners• Promote a culture of excellence• Cultivate and grow customer relationships • Program management: create, implement, execute, reconcile and track• Support partners with deliverables, updates and reporting• Performs other duties as required and assigned

Direct Reports

• →This position does not have supervisory responsibilities for direct reports

Indirect Reports

• →May delegate work of others and provide guidance, direction and mentoring to indirect reports

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Direct Reports- This position does not have supervisory responsibilities for direct reports

Indirect Reports- May delegate work of others and provide guidance, direction and mentoring to indirect reports

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 kg.

• Must be fluent in French and English (verbal and written)
• Bachelor of Arts degree in Business, Management, Communication or related field required 
• Must have five (5) years of experience in sales developing new business while executing the logistics of events 
• Ability and disciplined in handling confidential information with a sense of urgency 
• Working knowledge of marketing skills is an asset 
• Very strong leadership, relationship building, customer focus and project management skills 
• Highly proficient user of Microsoft Office including PowerPoint and Excel 
• Exceptional organizational skills, attention to detail and ability to multi-task across multiple projects and customers 
• Excellent oral, written and presentation skills with the capability to present to the top executive levels of any organization

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 kg.

The Company is committed to providing equal opportunity in all employment practices without regard to race, nation or ethnic origin, colour, religion, age, sex (including pregnancy and childbearing), sexual orientation, marital status, family status, physical or mental disability or pardoned criminal convictions, or any other category protected by law.

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Employees understand that neither the provision of the Job Description nor any representation in this document creates a guarantee or contract of employment for any specified period of time or changes the nature of Employee’s employment, which can only be modified in a writing signed by the CEO.

The Company is committed to providing equal opportunity in all employment practices without regard to race, nation or ethnic origin, colour, religion, age, sex (including pregnancy and childbearing), sexual orientation, marital status, family status, physical or mental disability or pardoned criminal convictions, or any other category protected by law.

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Employee understands that neither the provision of the Job Description nor any representation in this document creates a guarantee or contract of employment for any specified period of time or changes the nature of Employee’s employment, which can only be modified in a writing signed by the CEO.

• Develop project plan, continuously monitor program execution, performance and objectives and provide relevant recaps of each program or event• Communicate status of each project to appropriate internal and external business partners• Promote a culture of excellence• Cultivate and grow customer relationships • Program management: create, implement, execute, reconcile and track• Support partners with deliverables, updates and reporting• Performs other duties as required and assigned

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.    

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law.  As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

The Company welcomes and encourages applications from people with disabilities.  The Company will provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process.  If you require accommodation in connection with the application process, please contact: Recruiter, Talent Acquisition, for external applicants, or, a Supervisor for internal applicants