IT Operations Intern, Hardware & Networking - WFO (reward based)

We are looking for an enthusiastic and tech smart IT Intern to provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other technical tools and applications. If you’re ready to kickstart your career in the startup world and build real-world experience working multiple business functions, this is the internship for you. ABOUT INTERNSHIP PROGRAM Do you want to learn how to build a startup? Our Internship Program is designed for students and young professionals who want to gain real-world experience. Our industry-first performance-based reward system gives you a perfect opportunity to prove yourself. For full details visit — tarangsanghi.com/internships ABOUT COMPANY Founded by Tarang Sanghi, Sanghi Tech is a tech consulting firm based in Jaipur, Rajasthan (INDIA). We offer a wide variety of technology services tailored to our client's unique needs. We create high-quality and scalable solutions across all stages of hardware and software setups — consultation, design, procurement, deployment, migration, and tech support. For more details: www.sanghi.tech ABOUT DEPARTMENT We make awesome IT solutions using technology in creative ways and delivering the best user experience for all business requirements and provide business-critical support. While ensuring all systems and applications run at peak performance. At Sanghi Tech, Technology & Security team work together, to secure all information and physical infrastructure. AREA OF RESPONSIBILITIES NETWORKING Assist in the setup and maintenance of network security measures, including firewalls, intrusion detection systems, and access controls. Assist in monitoring and optimizing network performance, identifying and resolving connectivity and performance issues. Assist with the setup, management, and maintenance of network infrastructure, including routers, switches, firewalls, wireless access points, and servers. HARDWARE Support PC hardware components, desktop operating system software, and application software. Assist in the installation, configuration, and maintenance of computer hardware, peripherals, and networking equipment. Contribute to the evaluation and implementation of new hardware and networking technologies to improve efficiency and performance. OPERATIONS Setup & configuration of software packages & new computers. Vendor Management - Identify and report system issues to vendors. Monitor and test resolution of those issues sent to vendors. IT Asset Management - Assist in managing and maintaining inventory records, documentation, hardware assets, licenses, and warranties. Records & Documentation - Participate in the maintenance and documentation of network diagrams, inventories, and equipment configurations, and organize and maintain IT resources. Collaborate with the IT team on ad-hoc projects and tasks related to hardware and networking. TECH SUPPORT Assisting staff with utilization of various office technologies. Provide IT support in areas such as cybersecurity, programming, analytics, data center management, and troubleshooting hardware and network-related problems, offering timely technical assistance and collaborating with the IT team to troubleshoot and resolve hardware and network-related issues, ensuring minimal downtime and disruptions. Perform minor repairs to equipment and arrange for other servicing needs. *May be required to perform additional responsibilities and projects upon request. Requirements Education: Bachelors/ Masters in Computer Science, Information Technology, or Management Information Systems. Software and Applications Proficiency: Have understanding of both Windows and MacOS systems. MS Office Ability to learn new applications and softwares quickly. Qualities & Capabilities: Tech Savvy. Excellent interpersonal and communication skills. Ability to work in a fast-paced, team-oriented environment. Solid organisational skills and attention to detail. Benefits Develop experience working on a wide variety of projects and functions. Gain exposure to a fast-paced, collaborative startup environment.