Sales Development Representative - Team Leader

 ❗This is a full-time, permanent position.

📍 Location: This position is remote and available to all applicants residing and eligible to work in the UK. 

• Work closely with the regional SDR teams to provide them with support, mentorship and advice, leading through influence rather than direct line management 

• Be part of the recruitment process for new team members when applicable 

• Provide structured onboarding, coaching and training to new and existing team members across all regions, developing and maintaining SDR playbooks to ensure consistency globally 

• Encourage creativity and strategic thinking for outbound prospecting campaigns to generate leads 

• Share ideas and best practices with the team to contribute to growth 

• Work with the Growth Marketing Director, UK to ensure processes are as efficient as possible 

• Identify, evaluate and pilot new technologies and processes 

• Act as the primary point of contact and collaboration between regional SDR teams, ensuring consistent messaging, approach and performance standards across different time zones and markets 

• Define, track and report on the KPIs that measure both your own performance and the overall health of the global SDR function, including pipeline generated, conversion rates, activity metrics and team adoption of best practices 

• Use Salesforce effectively to ensure that reporting is accurate and relevant 

• Prospecting and building the sales pipeline for the Account Managers by engaging with prospects by phone, email, social media and at events 

• Identify key decision makers 

• Manage data in CRM to ensure all communications are logged and up-to-date 

• Experience working in a similar role in the accounting or audit industry 

• Familiarity with Caseware’s product suite 

• Experience working in or leading a global or multi-regional team 

• Degree in Business, Marketing or a related field or qualifications from the ISM 

• Sales training certification