Head of Doctor’s Relationship & Activity Management

Mauritius·Curepipeexecutive

OperationsManagement

0 views0 saves0 applied

Apply Now

Quick Summary

Overview

Job Description The Head of Doctor's Relationship and Activity Management is responsible for ensuring strategic oversight of specialty-wise revenue, optimize hospital facility usage, enhance OPD performance, and build a structured doctor engagement program to foster satisfaction, loyalty, and…

Key Responsibilities

Monitor and drive revenue growth across all specialties Analyze and improve conversion from OPD to IP and other services Oversee utilization of OT, ICU, daycare, radiology, and OPD infrastructure Lead the Doctor Happiness Program and structured…

Requirements Summary

Master’s or Degree in Management, Business Administration, or related field Minimum 5 years’ experience in hospital operations or medical affairs or business relationships Proven track record of doctor relations and business growth Skills and…

Technical Tools

project-managementstakeholder-management

Job Description

The Head of Doctor's Relationship and Activity Management is responsible for ensuring strategic oversight of specialty-wise revenue, optimize hospital facility usage, enhance OPD performance, and build a structured doctor engagement program to foster satisfaction, loyalty, and collaboration.

Key Responsibilities:

Monitor and drive revenue growth across all specialties
Analyze and improve conversion from OPD to IP and other services
Oversee utilization of OT, ICU, daycare, radiology, and OPD infrastructure
Lead the Doctor Happiness Program and structured feedback system
Manage empanelment, performance, and recruitment of consultants
Optimize OPD operations: footfall, waiting time, consultation efficiency
Ensure doctor engagement and resolution of concerns in a timely manner

Required Qualifications:

Master’s or Degree in Management, Business Administration, or related field
Minimum 5 years’ experience in hospital operations or medical affairs or business relationships
Proven track record of doctor relations and business growth

Skills and Competencies:

Strong analytical and financial acumen
Project management and performance improvement
Excellent communication and stakeholder management skills
Knowledge of healthcare systems, hospital operations, and metrics

Soft Skills:

Collaborative leadership and emotional intelligence
Adaptability and responsiveness in dynamic clinical environments
High accountability and attention to detail
Conflict resolution and problem-solving orientation

Expected Outcomes:

Improved facility utilization across all specialties
Higher doctor satisfaction and retention
Optimized OPD operations with improved conversion rates
Revenue growth driven by structured business interventions and clinical alignment

Minimum Qualifications