1d ago
New

Outreach Program Manager

United StatesUnited States·West Springfieldmid
OperationsProject Manager
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Quick Summary

Key Responsibilities

· Providing leadership, coaching, training, and supervision to Outreach staff · Supporting participant assessments, service planning,

Technical Tools
OperationsProject Manager

At CHD, we believe every person deserves the opportunity to live with dignity, independence, and meaningful community connections. As an Outreach Program Manager, you'll play a vital leadership role supporting adults with developmental disabilities who live independently in the community. This position combines direct impact, team leadership, and program oversight to help individuals achieve their goals and live their fullest lives.

Responsibilities

~1 min read

As the Outreach Program Manager, you will supervise and support a team of Outreach Case Workers and Direct Support staff while ensuring high-quality, person-centered services for individuals served. Key responsibilities include:

· Providing leadership, coaching, training, and supervision to Outreach staff

· Supporting participant assessments, service planning, and goal development

· Ensuring individuals receive appropriate medical, behavioral, and community-based supports

· Promoting skill development, independence, self-advocacy, and community inclusion

· Managing staff schedules and service delivery coverage

· Monitoring documentation, compliance, billing, and program quality standards

· Building collaborative partnerships with families, DDS, healthcare providers, and community resources

· Participating in after-hours on-call support as part of a leadership team rotation

· Responding to participant and staffing needs in a fast-paced, dynamic environment

We're seeking a compassionate and organized leader who is passionate about supporting individuals with developmental disabilities and helping staff succeed.

Requirements

~1 min read

· Bachelor's degree in Human Services or a related field preferred

· Experience in developmental disabilities, behavioral health, human services, or a related field

· Prior supervisory or leadership experience preferred

· Strong communication, problem-solving, and organizational skills

· Ability to build relationships with participants, families, community partners, and staff

· Valid driver's license and reliable transportation

· Ability to successfully complete required background and driving record checks

· Experience supervising human services professionals

· Knowledge of person-centered planning and community-based supports

· A commitment to inclusion, dignity, and empowerment

· The ability to balance leadership, compliance, and direct service responsibilities

· A passion for helping people reach their full potential

What We Offer

~1 min read

The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.

· If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you!

 

Location & Eligibility

Where is the job
West Springfield, United States
On-site at the office
Who can apply
US

Listing Details

Posted
October 6, 2026
First seen
October 6, 2026
Last seen
October 7, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
56%
Scored at
October 7, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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Outreach Program Manager