chick-fil-a-yoder-plaza37mo ago

Back of House Shift Leader

Va-Newport News-lead

OperationsShift Supervisor

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Quick Summary

Overview

Role Summary Chick-fil-A Yoder Plaza is seeking candidates with experience leading teams of 5 or more people in a fast-paced environment to run kitchen operations. Kitchen experience not required.

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OperationsShift Supervisor

Role Summary

Chick-fil-A Yoder Plaza is seeking candidates with experience leading teams of 5 or more people in a fast-paced environment to run kitchen operations. Kitchen experience not required. Candidates will be expected to lead a team of 6-12 people in a fast-paced kitchen with a focus on food safety and quality. Shifts are generally 6am to 2:30 pm or 2:30pm to 11:00pm, with most leaders working a mix of both.

Candidates should be leaders with a positive growth mindset who will live our values each day:

Guest first
Continuous learning and improvement
Teamwork

General Responsibilities:

Communicate with and support other leaders on shift
Ensure systems and processes are followed throughout the restaurant
Assign Team Member to positions and run breaks
Coach and encourage Team Members
Perform disciplinary procedures when CFA standards are not met
Attend weekly leader meetings to provide feedback and collaborate to identify and solve problems

Skills:

Time and Priority Management
Personal Accountability
Resiliency
Leadership
Decision Making
Diplomacy
Employee Development/Coaching

Preferred qualifications:

Experience leading teams of 5 or more people in a fast-paced environment
Years of Experience: 2
ServSafe Manager certification preferred or able to obtain certification prior to completion of training

Benefits