1mo ago

AI Business Operations Expert - São Paulo (Hybrid)

Brazil·São Paulomid

OtherBusiness Operations

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Quick Summary

Key Responsibilities

identifying the opportunity, architecting the solution, deploying it with advanced AI tooling, and measuring the enterprise-wide impact. Map complex,

Technical Tools

OtherBusiness Operations

Responsibilities

~2 min read

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Working proficiency in English and Spanish.
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7+ years of experience in operations, strategy, or a related field—ideally in a LatAm fintech, payments, or high-growth B2B SaaS company. A background at a top consulting firm (Bain/BCG/McKinsey) or high-velocity startup is highly valued.
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Proven, expert-level AI automation track record. You have demonstrated experience architecting, scaling, and augmenting operations with AI at an enterprise level. This is not aspirational—we want to see complex, automated systems you've successfully shipped.
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Advanced hands-on experience building automated workflows with platforms like N8N, Make, or Zapier—no-code and low-code fluency is a strict requirement.
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Deep familiarity with enterprise systems of record, including CRMs like HubSpot or Salesforce, support triage (e.g., Zendesk), data warehouses (e.g., Databricks, Snowflake), and BI platforms.
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High comfort level working directly with LLM APIs (OpenAI, Anthropic, etc.) to build advanced operational tools and agents, with the technical acumen to bridge the gap between business operations and engineering.
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Exceptional analytical skills, with the ability to query data in SQL or build complex visibility models in Metabase to drive executive decision-making.
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A structured, strategic thinker with a strong bias for action: you break down ambiguous problems, make high-stakes decisions with incomplete data, and move fast while maintaining system integrity.
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Excellent verbal and written communication skills, seamlessly translating technical AI solutions into business terms for senior stakeholders and business needs into precise specs for engineers.
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Proven role-specific execution in a fast-paced environment, showcasing your adaptability to fast-changing priorities.
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An intrinsic passion for leveraging AI tools to automate workflows and redefine what is operationally possible.

Nice to Have

~1 min read

Independent analytical skills using Python to drive data-informed decision-making.
A good sense of humor.

A high talent-density team driven to make an impact in Latin America — low ego, high ownership.
Competitive salary and stock options (ESOP) from day one.
An annual learning budget and accelerated development paths.
English is our working language, with Spanish and Portuguese every day.

Clarity — Open and direct communication: we say what we mean and give context where it matters.
Simplicity — If it can be simpler, it should be.
Ownership — We own everything we do, end to end. When something needs to happen, we don't wait.
Pride — We hold ourselves to a high standard, and it shows in what we deliver.
ABC (Always Be Changing) — We adapt fast, embrace change, and keep learning.
Inclusivity — Diverse ideas, stories and perspectives build a better Clara.

Claridians split their time between the office, customers and home. We don't set a minimum number of office days for most roles, but we expect you to spend time there naturally, and most days during your ramp-up or when your leader asks.

If you meet the must-haves, apply — the nice-to-haves are a bonus, not a requirement.