Senior Business Development Representative

Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people.

Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today.

At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits.

Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own.

Enterprise commerce is at an inflection point in ANZ. Legacy platforms are showing their age and large organisations are actively evaluating modern alternatives — but they need a trusted partner to guide them through it. You'll be helping shape those early conversations, building relationships at the C-suite and Head of Digital level, and learning what it takes to close complex deals. If you want to be an enterprise sales professional in 18 months, this is the fastest path there.

• We're looking for a Senior BDR who wants to do meaningful outbound work today and step into a full sales role within 12–18 months. This isn't a dialling factory — it's a launchpad for someone with real commercial instincts who wants to learn enterprise sales from the inside
• Our total addressable market is intentionally tight: around 400 priority accounts. That means we don't spray and pray. We run a targeted, insight-led motion where every touchpoint counts
• Own outbound pipeline generation across a defined set of priority accounts, working closely with the sales team to build and execute account-based plays
• Research accounts deeply — understanding their tech stack, commercial priorities, and the stakeholders who matter — before ever reaching out
• Craft personalised, insight-led outreach across email, phone, LinkedIn, and in-person channels; avoiding generic sequences
• Qualify inbound interest and convert it into well-scoped discovery meetings for Account Executives
• Attend and contribute to enterprise discovery calls, building your commercial vocabulary and deal intuition over time
• Represent the company at industry events and forums relevant to retail, wholesale, and enterprise commerce in ANZ
• Maintain clean CRM hygiene and contribute to account intelligence that the whole team can use
• Work toward a structured AE readiness plan, with clear milestones and coaching support

This role is hybrid in our South Melbourne office. 

You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork.

Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work.

• 2–4 years in a BDR, SDR, or junior sales role in B2B SaaS, enterprise software, or tech
• Demonstrated ability to run thoughtful research-led outbound
• Commercial curiosity: you read the business press, understand how retailers and enterprises think about technology investment, and can hold a credible conversation with senior stakeholders
• Strong written and verbal communication, you write clearly, speak with confidence, and know how to adapt your style to a CFO versus a Head of Digital
• Comfortable with ambiguity and a longer sales cycle; enterprise deals don't move fast and you're fine with that
• Experience with CRM tools (Salesforce preferred) and modern sales engagement platforms
• A genuine appetite to grow into a quota-carrying role — this matters; we want people who see this as step one, not a destination
• AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role.
  
  

Nice to Have: 

• Familiarity with ecommerce, digital commerce platforms, or the broader composable/headless commerce space
• Familiarity with the major ecommerce players; Salesforce, Adobe, Shopify, SAP
• Experience selling into retail, telco, healthcare, or manufacturing verticals
• Existing relationships or network within ANZ enterprise or mid-market accounts
• Experience participating in or supporting complex, multi-stakeholder sales processes