Job Description
The Platform/Network/Teleservices Engineering Lead serves as the senior technical leader responsible for overseeing engineering support across platform, network, cloud, and teleservices environments within a complex DoD enterprise. This role provides day-to-day leadership of engineering teams, ensures compliance with DoD, Defense Cyber Defense Command (DCDC), U.S. Cyber Command, DISA, and Zero Trust cybersecurity requirements, leading major technical initiatives, and delivering engineering support across NIPRNet, SIPRNet, and JWICS environments.
The Lead acts as a senior technical authority, managing engineering operations, guiding solution design, supporting change control processes, and ensuring high-quality delivery of all engineering services.
Leadership & Project ManagementLead and mentor platform, network, cloud, and teleservices engineering teamsOversee engineering tasks across multiple environments and enclavesServe as liaison between technical teams, program leadership, and government stakeholdersPlan, track, and report on engineering project stages, risks, and impactsEnsure teams produce high-quality documentation, including design documents, troubleshooting guides, system configurations, and lessons learned Platform /Network /Teleservices EngineeringProvide engineering support for NIPRNet, SIPRNet, and JWICSExecute change control processes; support Critical Design Reviews (CDR)Design, test, validate, and deploy engineering changes; ensure post-deployment monitoringPerform:System monitoring & performance tuningNetwork configuration engineeringZero Trust Network Architecture implementation supportIPv6 migration & processingTechnology assessments & recommendationsMaintain Information Systems Contingency Plans (ISCP)Deliver engineering support in:Infrastructure servicesVirtualization (VMware, Hyper-V)Monitoring & lifecycle managementCloud technologies (PaaS, SaaS, containerization)Provide engineering support for key enterprise technologies:SQL, MECM, SCOMDirectory ServicesMicrosoft/Linux platformsConduct studies, cost/benefit analysis, and alternatives analysis for modernization initiativesSupport enterprise fax and unified communication environmentsDeliver engineering support in:Infrastructure servicesVirtualization (VMware, Hyper-V)Monitoring & lifecycle managementCloud technologies (PaaS, SaaS, containerization)Provide engineering support for key enterprise technologies:SQL, MECM, SCOMDirectory ServicesMicrosoft/Linux platformsConduct studies, cost/benefit analysis, and alternatives analysis for modernization initiativesSupport enterprise fax and unified communication environmentsAdminister PostgreSQL instances supporting call recording and A/V conference systemsSupport Cisco Unified Communications Manager (CUCM)Manage VMWare ESXi instances supporting UNCOMM servicesEnsure STIG compliance, vulnerability remediation, and patch management across UC systemsDevelop POA&Ms, AORs, and SOLs when necessaryRequired Skills & CompetenciesEnsure engineering alignment with DoD, GSA, and DFAS policies and best practicesProvide detailed engineering presentations across platform, operations, teleservices, and IA areasCollaborate with cross-functional teams to complete patching, remediation, and lifecycle management activitiesSupport storage architecture design, capacity planning, and storage engineeringDemonstrated success managing technical environments of similar size and scope within DoD or Federal environmentsProven ability to lead and develop teams in high-pressure, customer-focused environmentsExpertise implementing and enforcing DoD STIG, IAVM, and cybersecurity complianceStrong working knowledge of:Platform engineering (Windows, Linux, virtualization, directory services)Network engineering (design, configuration, monitoring)Cloud and hybrid environmentsUnified Communications / TeleservicesExperience performing engineering analysis: cost, risk, performance modeling, and alternatives analysisAbility to plan, initiate, execute, and lead complex engineering projectsExcellent communication skills for senior government briefingsReporting & DeliverablesEngineering design documentation & Critical Design Review materialsChange control documentationSystem configuration baselinesLessons learned reportsISCP documentationEngineering studies, alternatives analyses, and project cost estimatesWeekly status updates and performance reporting
Minimum EducationBachelor’s degree.MA/MS degree preferredMinimum General ExperienceEight (8) years of progressive experience in IT engineering, platform operations, network engineering, or a closely related IT management discipline involving oversight of large, complex, multi-site programs
Project Management Professional (PMP) or equivalent – REQUIREDRelevant commercial certifications (e.g., ITIL, Agile, CISSP, CSM) – desiredMust maintain all mandatory certifications
Must be a U.S. Citizen.Selective Service registration required (if applicable).Secret Security Clearance requiredMust maintain fitness and eligibility for national security positions
Onsite at customer location
IndianapolisFull-timelead