Sales Development Representative

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Overview

Cyara is the global leader in AI-powered customer experience assurance, committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice, digital,

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SalesSales Development RepresentativeSales Development Rep

Cyara is the global leader in AI-powered customer experience assurance, committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice, digital, messaging, and conversational AI channels, Cyara empowers hundreds of the world’s leading brands to optimize more than 350 million customer journeys every year. With enterprises rapidly deploying agentic AI systems that adapt, learn, and make autonomous decisions in real time, Cyara provides the assurance layer that turns pilots into production-ready deployments—testing AI agents with AI agents to catch what scripts can’t. From full journey visibility to AI governance, trust validation, and compliance, Cyara ensures every touchpoint works flawlessly and every AI interaction solves customer problems while delighting them in the process. Cyara helps businesses deliver secure, friction-free, and high-quality CX at scale. Interested to find out more about us? Check out: www.cyara.com

Cyara’s Diversity, Equity, Inclusive and Belonging Statement:

At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success.

Cyara’s Values Statement: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive.

As a Sales Development Rep (SDR) at Cyara you will be the forefront of our growth engine, driving outbound prospecting initiatives to identify and engage potential clients. Your role is pivotal in aligning our solutions with the needs of enterprises worldwide.

Conducting targeted outbound prospecting activities to identify and engage potential customers.

Utilizing various communication channels, including phone calls, emails, and social media, to reach out to prospects.

Qualifying leads based on established criteria to ensure alignment with the company's target customer profile. Gathering and documenting relevant information about prospects to facilitate smooth handoff to the sales team.

Participating in and contributing to sales campaigns and promotions to drive lead generation. Collaborating with marketing to align outbound efforts with overall company goals.

Effectively communicating the value proposition of our products/services to prospects. Following up on inbound leads promptly and nurture leads through the sales funnel.

Maintaining accurate and up-to-date records of prospect interactions in the Customer Relationship Management (CRM) system. Ensuring data integrity and providing regular reports on prospecting activities.

Working closely with the sales team to coordinate and facilitate the transition of qualified leads. Collaborating with marketing to provide feedback on lead quality and campaign effectiveness.

Become part of the sales motion with the sales team to ensure increased closed rates on SQL’s

Staying informed about industry trends, product features, and competitive landscape. Participating in ongoing training and development to enhance sales skills and product knowledge.

Highly motivated individual with a strong desire to be in sales and have previous experience in an outbound technical sales role

Not afraid of cold calling

Eager for coaching and have a passion for developing your sales skills

Engaging in your communication and possessing strong storytelling abilities.

Capable of understanding of customer pain points, requirements and correlating potential business to value that can be provided by technical services

Collaborative Team Player with a respectful demeanor and a drive for a collective victory

Driven by purpose and by winning with a team-first attitude.

Flexibility to work outside traditional business hours, including early mornings and/or evenings to accommodate international time zones

Listing Details

Posted: June 9, 2025
First seen: March 26, 2026
Last seen: April 24, 2026

Posting Health

Days active: 29
Repost count: 0
Trust Level: 51%
Scored at: April 24, 2026

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Cyara

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Cyara is an AI-powered CX Transformation Platform provider that helps enterprises deliver flawless customer interactions across various channels through automated testing and monitoring.

Employees

350

Founded

2006

Domain

cyara.com

Jobs

View 25 jobs

View company profile

Salary

USD 70000–90000

per year