Solutions Engineer

• →Become a hands-on expert in the Brightspace platform. You won’t just need theoretical knowledge of how things work, but you will be expected to try things out and make sure they work in practice. You will need to get creative and sometimes approach and re-approach a solution until you find the right fit.  
• →Support the sales process by becoming an expert in D2L products and services, including functionality, usage, architecture, and deployment. 
• →Prepare and present persuasive and expertly tailored product demonstrations before a wide variety of audiences and under challenging circumstances. Audiences can range from new or seasoned users to Superintendents and district leaders in a conference room, teachers in a classroom or auditorium, or curriculum, technology, and student services teams meeting at scale. Needs may be loosely defined or highly specialized, and preparation timelines can vary widely. 
• →Build compelling, value-oriented presentations while partnering with your sales team to prep for such presentations.  
• →Conduct needs analysis sessions with prospects to understand their infrastructure, needs and potential customizations they may require. 
• →Provide feedback to product management teams regarding use cases and trends in the field.  
• →Create technical documentation and materials as required for your prospects.    
• →Be the conduit through which internal SMEs are contacted and engaged into sales opportunities.  
• →Attend sales presentations, meetings, and conferences as required (travel 25-50%), and be willing to work various hours across North America from PST to EST.    
• →Engaging in proposal writing - review client requirements, identify optimal product mix, address gaps and assessing competitive alignment, and culminating in the creation of clear, concise responses. 

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:

• Impactful work transforming the way the world learns
• Flexible work arrangements
• Learning and Growth opportunities
• Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
• 2 Paid Days off for SkillsWave-related activities like exams or final assignments
• Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
• Retirement planning
• 2 Paid Volunteer Days
• Competitive Benefits Package
• Home Internet Reimbursements
• Employee Referral Program
• Wellness Reimbursement
• Employee Recognition
• Social Events
• Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.