Account Manager

United States·CharlotteFull Timemid

SalesAccount Manager

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Quick Summary

Overview

At Daniels Health, we’re not just managing medical waste—we’re transforming healthcare safety. Our mission is bold: to make healthcare safer for those who care for others.

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SalesAccount Manager

At Daniels Health, we’re not just managing medical waste—we’re transforming healthcare safety.

Our mission is bold: to make healthcare safer for those who care for others. Through cutting-edge innovation, infection control expertise, and a fierce commitment to sustainability, we’re redefining what it means to protect frontline workers and the environment. If you're passionate about purpose-driven work and want to be part of a company that’s making a real impact in healthcare, you’ve just found your next home

Join Daniels Health as an Account Manager in North Carolina!

We're looking for a driven professional to take ownership of a key market and grow with us. In this role, you'll manage a portfolio of healthcare clients, deliver outstanding service, and lead impactful projects. You'll focus on client retention, account development, and uncovering new opportunities—all while building strong relationships and ensuring customer satisfaction.

Support the development and execution of customer account strategies that align with defined key business metrics, including client retention, revenue growth, cost savings and profitability

Become a trusted advisor within your portfolio of customers by deeply understanding their business and aligning their needs to our solutions

Develop a blueprint for key accounts that includes contract terms and expiration, services and products we provide, buying group, etc.

Project Management and problem solving to drive outcomes inter-departmentally for the customer

Ongoing in-service education with clinical staff on our products and services related to safety, sustainability, efficiency, compliance and education

Be able to provide product expertise across our full service offering

Assist with waste policy capture, design, review, annual assessment and policy adjustment aligned with strategic goals

Serve as a customer advocate internally while effectively collaborating with internal, cross-functional teams including operations, sales, logistics and finance

Conduct routine audits related to contractual KPIs in the areas of safety, sustainability, efficiency, compliance and education

Ability to support new product installations or new program implementations at a customer site

Support strategic customer meetings to communicate best practices, business results and successes

Support the facilitation of quarterly business reviews, and conduct pre-work audits, data assessment and stakeholder feedback collation to be able to provide strategic recommendations and process improvements.

5+ years of industry experience

Strong relationship building skills

Hospital services or related service industry experience highly desirable

Excellent verbal and written communication skills

Strong presentation skills with value based selling confidence

Outstanding computer-based skills; Salesforce.com, Microsoft Office, etc.