Sales Engineer (Customer Success)

Datadog Sales Engineers help qualify and close opportunities with customers and partners by providing technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various cross-functional teams to resolve customer concerns, escalate issues, advocate for customer needs, and serve as an ambassador for our brand.

If you want to join a friendly, passionate team with limitless potential, we'd love to meet you!

At Datadog, we place value in our office culture, the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

• →Partner with the Customer Success team to articulate Datadog's value proposition, vision, and technical strategy throughout the sales cycle.
• →Continually learn new technologies to build competitive knowledge, technical skill, and credibility
• →Deliver value-driven product and technical presentations to Datadog customers
• →Have a direct line of communication with the product team to collaborate on feature requests
• →Help clients onboard the product and assist when they run into roadblocks
• →Think creatively to solve a wide variety of technical challenges throughout the sales cycle

• Has 1 year or more of experience in a technical sales and/or post-sales role
• Has working knowledge of cloud infrastructure, modern application architectures, observability, and/or DevOps technologies
• Enjoys collaborating and teaming up with others
• Demonstrates strong written and oral communication skills
• Comfortable and confident in delivering technical presentations & demos
• Can multi-task, manage time well, and be responsive to others
• Curious, adaptable, and eager to continually learn and expand technical expertise
• Enjoys a hybrid office culture and spending time in-person at our Denver office
• Able to sit for up to 4 hours while traveling to and from client sites
• Able to travel via auto, train, or air up to 15% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and excited to grow your skills, we encourage you to apply.

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. 

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