Pre-Sales Residential Energy Specialist

dcbel Inc. (www.dcbel.energy) is a growing company developing technology and designing products that make clean, efficient, and sustainable energy accessible to all — because everyone in the world deserves energy without compromise.

dcbel at the leading edge of the residential energy revolution, enabling decentralized energy consumption and production through its vertically integrated suite of energy hardware and software products, and their supporting infrastructure. Our flagship product, the Ara Home Energy Station, is a wall mounted device that gives everyone ownership over their energy supply by using solar power to charge their EV and home, unlocking their EV’s battery for backup power (V2H), and optimizing the energy flow between their solar panels, EVs, backup battery and the grid.

The opportunity

We’re looking for a Residential Energy Pre-Sales Specialist to guide homeowners through their transition to clean, intelligent home energy. In this role, you’ll act as a trusted advisor—helping customers understand dcbel’s home energy ecosystem of Products, confirming whether their home qualifies for an installation, and ultimately turning interest into sales. This is a non-technical, customer-facing sales role focused on delivering an exceptional buying experience.

Main responsibilities

• Act as the primary point of contact for prospective customers. Explain dcbel’s offering in simple, compelling terms: energy independence, solar and energy savings, EV charging at home, and backup power during outages. Help customers visualize the benefits of a home energy ecosystem powered by Ara. Build trust through clear, confident, and consultative conversations.
• Understand customer needs, confirm whether their home is eligible for an Ara system, recommend the right solution, and convert qualified leads into sales.
• Explain dcbel’s offering in simple, compelling terms, build trust, and help customers visualize the benefits of a home energy ecosystem powered by Ara.
• Conduct discovery calls to assess whether the home is suitable for installation. Gather key information from customers, such as the type of home and ownership, and electrical panel size (high-level—no calculations required).
• Own the sales process from qualified lead to closed deal. Build urgency and confidence in the purchase decision. Handle questions related to product, pricing, programs, installation, and compatibility. Guide customers through deposit and payment steps, as well as the next steps in the installation journey. Meet or exceed conversion and revenue targets.
• Ensure a smooth, high-quality pre-sales experience. Set clear expectations for installation and timelines. Act as the bridge between the customer and internal teams. Maintain a “white-glove” experience aligned with dcbel’s premium positioning.

Success looks like: A high lead-to-sale conversion rate, strong customer satisfaction and trust scores, and accurate lead qualification with minimal drop-offs further in the sales funnel.

Key requirements

• 5+ years of working experience in customer sales or advisory roles, 
• Bachelor’s degree in Commerce or equivalent experience with proven ability.
  

Bonus skills

• Bilingual French and English

• Experience in a Consumer technology or premium products, Home services (solar, HVAC, EV charging, etc.), Interest in energy, sustainability, or electrification is an asset.
  

Profile

• Thrive in a fast-paced, high-growth environment; excellent collaboration and teamwork skills.
• Proven ability to convert leads into customers, strong listening, communication, and storytelling abilities
• Strong EQ, entrepreunarial mindset and resourceful and ability to communicate complex issues clearly and concisely.
  
• Consumer technology or premium products, Home services (solar, HVAC, EV charging, etc.), Interest in energy, sustainability, or electrification

What's in it for you

• Be part of a company that is backed by numerous globally respected investors and has world-changing patents in an industry changing for the first time in history.
• Grow your professional experience amongst blue chip partners and a close-knit team of committed and experienced energy experts who deeply care about the work they do.
• Full benefits package including Health insurance, Health virtual care, employee stock options plan (ESOP) and flexible hours. Parking available or with our employer commute program a short walking distance from Metro Namur.