Patient Relations -WGM Winchester

Are you a friendly, organized professional who enjoys helping people and creating a positive patient experience? Join our growing team as a Patient Relations Coordinator (Front Desk) and become the welcoming face of our practice!

We are seeking a team-oriented individual who thrives in a fast-paced environment and is passionate about delivering exceptional customer service while helping patients feel comfortable and cared for from their very first interaction. 

• →Welcome patients and families with professionalism and positivity
• →Check patients in and verify insurance and demographic information
• →Answer incoming calls and respond to patient inquiries
• →Schedule consultations and maintain appointment schedules
• →Confirm appointments and manage reminders
• →Collect payments and discuss financial arrangements
• →Verify insurance benefits and obtain authorizations
• →Update and maintain patient records
• →Coordinate with the clinical team to ensure efficient patient flow
• →Assist with emergency appointments and schedule adjustments
• →Support patient follow-up and recall efforts
• →Ensure compliance with office policies and HIPAA requirements
• →Help create an outstanding patient experience that encourages treatment acceptance and retention

Please do not contact the office directly. If selected, a member of our recruiting team will reach out to you.

We are an equal opportunity employer committed to creating an inclusive environment for all applicants. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All qualified applicants, regardless of personal characteristics, are encouraged to apply. 

This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties