Sales Operations Specialist

Echodyne offers the world’s first compact solid-state true beam-steering radar for a wide range of industries and applications. Our high-performance radars work in all weather and are designed for autonomous vehicles, uncrewed aircraft & drones, and security of borders, critical infrastructure, and smart cities. The company combines the patented technology of metamaterials with powerful software to create a radar sensor with unprecedented performance at commercial price points. Echodyne offers its radars to companies working in Automotive, Transportation, Critical Infrastructure Protection, Border Security, Smart Cities, Uncrewed Aircraft Systems (UAS), and Airspace Management including Urban Air Mobility (UTM).

We are seeking a detail-oriented Sales Operations Specialist to own the front end of the customer order process. In this role, you will review customer purchase orders and Terms & Conditions, coordinate approvals with Legal, Finance, Sales, and other stakeholders, and ensure orders are commercially compliant before entering our ERP system. This position plays a key role in helping the business scale efficiently, reducing processing delays, and ensuring a smooth handoff from Sales to Order Management.

• →Reviewing customer purchase orders (POs) and Terms & Conditions before orders are accepted.
• →Identifying non-standard or risky contract language.
• →Coordinating approvals with Legal, Finance, Sales, Pricing, and other stakeholders.
• →Ensuring approval matrices and delegation of authority are followed.
• →Verifying pricing, discounts, payment terms, Incoterms, shipping terms, and commercial requirements.
• →Making sure all required documentation is complete before the order enters ERP.
• →Acting as the gatekeeper between Sales and Order Management to prevent downstream issues.
• →Tracking approval status and ensuring timely turnaround.
• →Maintaining documentation and audit trails.

• Sales Operations or Commercial Operations experience.
• Experience reviewing commercial documents, purchase orders, and customer T&Cs.
• Experience with CRM systems (Salesforce is a plus, but not the primary responsibility).
• Familiarity with ERP systems (SAP, Oracle, NetSuite, etc.).
• Strong attention to detail.
• Ability to work cross-functionally with Legal, Finance, Sales, and Customer Service.
• Basic contract/commercial knowledge (legal background is a plus, not required). 

Echodyne’s technology is export controlled by the U.S. Government and we must evaluate an applicant’s eligibility to handle export-controlled information or obtain required Government authorizations.  Therefore, we will ask you as part of the application process to identify whether you are a U.S. Citizen or green card holder, or have asylum/refugee status in the U.S.