Senior Sous Chef

Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo Resort, and Eldorado Yacht Club, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, tennis courts, and a private beach. When you've enjoyed a delicious meal or stayed in one of our rooms, you'll understand what we mean when we say Eldorado Resort is life in a postcard. 

If you're looking for an exciting and rewarding opportunity to showcase your talent and join a team that brings out the best in each other, then keep reading! 

You will be responsible for performing the following tasks to the highest standard:

• Provide support and assistance to the Chef de Cuisine in overseeing all kitchen operations 
• Oversee the culinary aspects of Banquets for Hotel Eldorado & Lakeside Dining
• Consistently offer professional, friendly, and warm hospitality to all guests 
• Ensure proper staffing levels are maintained to deliver quality service within budgeted labour 
• Liaise closely with the Food & Beverage Managers to ensure that event and restaurant needs are met, and that work is completed in accordance with our standards 
• Play an instrumental role in organizing and maintaining an efficient flow of production
• Ensure the highest quality of product by supervising and participating in the preparation of quality cuisine 
• Ensure the consistency and quality of all meals created (seasoning, portion size, appearance) 
• Assist the Chef de Cuisine with ordering and managing food costs closely, while maintaining our high-quality standard
• Oversee delivery and unloading of products and produce to ensure quality and freshness 
• Follow and enforce all health and safety standards and procedures 
• Inform the Chef de Cuisine promptly and fully of problems or urgent matters 
• Motivate employees in order to maximize employee productivity 
• Contribute to the morale and well-being of the kitchen team by exemplifying CREW values 
• Supervise, direct, and train staff in the performance of their duties 
• Ensure proper storage of fresh products and other food items 
• Assist in the training and development of new staff and junior cooks 
• Demonstrate hands-on management approach to lead our team 
• Continuously seek ways to minimize operating expenses and drive all revenue streams 
• Build and maintain effective relationships with guests, crew members and management 
• Demonstrate high personal integrity, business ethics and take every opportunity to promote the hotel’s dining outlets 
• Provide speedy resolutions for any issues that arise during a guest’s dining experience 

To successfully fill this role, you should demonstrate the following: 

• Completion of a certified culinary program at a recognized institution 
• Red Seal Certification, plus five years progressive culinary experience in a high-volume fine dining restaurant 
• A minimum of 2-years’ management experience in a kitchen environment 
• Experience with purchasing, receiving and inventory control 
• Good knowledge in Microsoft Office applications (Word, Outlook, Excel) 
• Demonstrated ability to deliver exceptional customer service 
• Sincere interest in creating exciting dishes that exceed the expectations of our guests 
• Strong communication (verbal, written, interpersonal) skills and an ability to communicate effectively 
• Experience with documenting and enforcing food safety procedures and workplace safety procedures 
• Financial understanding in food costs and minimizing wastage in the kitchen
• Strong time management, attention to detail, organizational and multi-tasking skills
• Ability to remain calm in stressful situations and work in a fast-paced environment
• Possesses strong leadership skills and values employee development and retention through strong performance initiatives 
• Possesses the capability to make sound, data driven business decisions 
• Strong technical skills and creativity 
• Ability to create a friendly, professional environment that inspires teamwork 
• Willingness to work flexible hours including evenings, weekends and holidays 
• Run a culinary operation with a “yes” mentality
• Results and solutions focused
• Responsibilities that are key to a senior leadership position; confidentiality, professionalism
• Share the goals of being a world-class hospitality company
• Guest service focused
• Ability to perform repetitive tasks, stand for extended periods of time, and lift heavy loads