Product Operations Associate, Finance Transformation - Future Platforms | Housing

At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.

By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.

The Future Platforms team is responsible for executing on the next generation of AI products and business lines. This team will blend go-to-market, product, operations, and strategy with a mandate to push the frontier of AI and own everything required to take them from idea to market leadership.

Our goal is to take Elise from agentic AI to truly end-to-end autonomous operations, fundamentally transforming how housing operators run their businesses and how residents experience their homes.

Future Platforms will operate as a startup within a startup, run like a Seed or Series A company but with the capital, resources, and market access of a well-funded Series E, deep C-suite involvement (CEO, CRO, CSO, CTO) and founder-level ownership from day one.

EliseAI is building AI-powered products that transform how housing companies manage their financial operations. As a Product Operations Associate, Finance Transformation, you’ll help customers get up and running on these products, working closely with Product and Engineering to deliver accurate, reliable launches.

This is a hands-on, execution-focused role. You’ll dig into customer financial data, investigate discrepancies, validate workflows, and resolve issues that stand in the way of a successful deployment. It’s an opportunity to apply your audit or assurance experience in a technology company while helping improve our products and how we bring them to customers.

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  Review and reconcile customer financial data, investigate discrepancies, and work with customers to resolve missing or inconsistent information.

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  Work directly with customers’ accounting and finance teams to understand their processes and gather the information needed for deployment.

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  Test product workflows and validate outputs, documenting issues clearly and partnering with Product and Engineering to resolve them.

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  Track open items, flag blockers early, and keep customers and internal teams informed of progress.

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  Develop checklists and documentation that improve the accuracy and efficiency of future launches.

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  Identify recurring issues and opportunities to simplify manual work through product improvements and automation.

We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff.

We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard.

• 1–2 years of experience in audit or assurance at a Big Four or other accounting firms

• A strong foundation in accounting, with experience reviewing financial records, performing reconciliations, and investigating discrepancies.

• Strong Excel or Google Sheets skills and comfort working with large, imperfect datasets.

• High attention to detail and the ability to manage multiple priorities while delivering accurate work.

• Clear communication skills and experience working directly with clients.

• A proactive approach to problem-solving, with the ability to ask thoughtful questions and move work forward with limited direction.

• Interest in technology and AI, with a willingness to learn new systems and work closely with technical teams.

• A bachelor’s degree in accounting, finance, or a related field. CPA or progress toward a CPA is a plus.

• Willingness to work in person at our office 4-5 days a week