Erg2mo ago

USD 110000–190000/yr

Quality Program Manager

United States·Indian HeadRemoteFull Timemid

OperationsOtherProgram ManagerProject ManagerProject & Program Management

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Quick Summary

Overview

Technical Tools

ms-officetechnical-writing

ERG is a research and consulting firm that provides a wide range of support to federal, state, and commercial clients. ERG offers multidisciplinary teams with nationally recognized skills in engineering, science, economics, public health, informational technology, and communications. We hire people with the best minds and then provide them with a vibrant and flexible environment in which to develop their careers. The qualified individual must be highly motivated with the skills to prioritize, perform, and communicate effectively in a fast-paced environment.

ERG is seeking a Quality Program Manager to develop, implement, and oversee a quality program comprising numerous and varied client programs and internal operations. This position will involve working closely with program managers, project teams, and other stakeholders to monitor, report, and enhance the quality of written deliverables, documents, and products.

This full-time role does not have a designated office location; however, proximity to the Washington, DC metropolitan area is preferred.

Stand up a comprehensive QMP for an engineering consulting team consisting of 250+ technical staff, providing requisite training and outreach

Chair a Quality Management Committee consisting of key program representatives

Serve as a proactive and engaged quality resource for technical project teams, sharing best practices and quality resources

Assist with efforts to leverage SharePoint library architecture and Power Automate capabilities to efficiently store, classify, and retrieve deliverable documents and associated metadata

Identify, track, and report quality metrics across various programs

Identify, communicate, and respond to quality-related issues in coordination with affected Project Managers, Program Managers, Group Managers, and the ERG Corporate Quality Manager

Support the implementation of Quality Assurance Surveillance Plans (QASPs) for multiple contracts

Assist in writing, editing, and refining progress reports and other quality-focused documentation

Review written deliverables to ensure alignment with quality plans

Manage the services of a dedicated copy editor to provide document reviews and technical writing training sessions for project team members

Conduct regular audits and inspections to ensure compliance with company standards

Drive continuous improvement initiatives to enhance quality and efficiency across all project stages

Compose and/or review quality management sections for major contract proposals

Bachelor’s degree in engineering, science, business, or related discipline

At least 8 years of quality experience, including 3 years as a Quality Program Manager

Experience designing and implementing organizational quality programs and leading quality oversight committees

Direct experience supporting engineering consulting services (rather than manufacturing or Information Technology)

Demonstrated ability to collaborate and communicate effectively with diverse groups of stakeholders

Excellent verbal/written communication, problem-solving, conflict resolution, and decision-making skills

Familiarity with quality-assurance methodologies, tools, processes, metrics, analyses, and documentation

Relevant certifications (e.g., Six Sigma, ISO, CQA) preferred

Experience utilizing SharePoint, Power Automate, and the Microsoft Office suite

Must currently hold or be able to obtain a Department of Defense Secret-level security clearance

Must be a U.S. citizen as this position is not eligible for Limited Access Authorizations

Location & Eligibility

Where is the job

Indian Head, United States

Remote within one country

Who can apply

Listed under

United States

Listing Details

Posted: March 4, 2026
First seen: March 26, 2026
Last seen: May 13, 2026

Posting Health

Days active: 47
Repost count: 0
Trust Level: 51%
Scored at: May 13, 2026

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Erg

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Eastern Research Group, Inc. (ERG) supports clients in protecting the environment and improving public health through a wide range of consulting services.

Employees

5k+

Founded

1994

Domain

erg.com

Jobs

View 54 jobs

View company profile

Salary

USD 110000–190000

per year