Full-Time Customer Service & Inside Sales Representative

Wa-Kent-mid

SalesSales Development Rep

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Quick Summary

Key Responsibilities

Welcome and assist walk-in, phone,

Technical Tools

SalesSales Development Rep

Benefits:

Health insurance
Opportunity for advancement
Paid time off
Training & development
Bonus based on performance
Competitive salary
Dental insurance

FASTSIGNS® Kent is looking for a friendly, energetic, positive, and organized Customer Service & Inside Sales Representative to join our team!

Full-Time | Monday–Friday | 8:30 a.m.–5:00 p.m. | On-Site | $22-$24/hr.

If you enjoy people, problem-solving, and turning ideas into finished products, you’ll fit right in with our fun, energetic team!

This is not a graphic design position. In this role, you’ll provide great customer service, help customers find creative sign solutions, and support inside sales from the first conversation through the finished project. We’ll train you on estimate writing, our products, and our systems.

What You’ll Do:

Welcome and assist walk-in, phone, and email customers
Understand customer needs and recommend sign and graphic solutions
Prepare estimates and accurate work orders
Manage multiple customer projects and communications
Use Google Workspace to communicate, organize, and keep projects moving
Coordinate with production and installation teams
Build positive relationships with local businesses and organizations

What We’re Looking For:

Friendly, positive, and genuinely enjoys helping people
Strong communication, listening, and organizational skills
Dependable, curious, and a fast learner
Comfortable with phones, computers, and learning new technology
Detail-oriented and able to manage multiple priorities
Customer service, retail, inside sales, or sign/print experience preferred, but not required
Comfortable using AI tools to assist with customer communications
Successful completion of a background check and drug screening required

You bring the great attitude — we’ll help build your skills!

Growth & Opportunity: