Technical Delivery Manager - Integrations

United StatesFull-timemid

OperationsOtherProject ManagerTechnical Delivery Manager

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Quick Summary

Requirements Summary

Serve as the primary technical liaison throughout the customer lifecycle, from pre-sales discovery to post-deployment support. Evaluate integration requests for feasibility,

Technical Tools

OperationsOtherProject ManagerTechnical Delivery Manager

Who we are:

Field Nation brings companies and service professionals together through an integrated, easy-to-use platform. We support businesses looking to grow their service offerings while also empowering technicians to leverage their skills on their own terms. Our mission is to help the service delivery industry do great work, and we live that mission by doing great work for the companies and service professionals that depend on us.

We are seeking a highly skilled and technically oriented Technical Delivery Manager to join our Professional Services team. In this role, you will serve as the technical lead for onboarding new enterprise clients and managing complex integration projects for existing customers. Acting as the primary technical advisor and strategist, you will design robust, scalable solutions that align with our clients' business goals while ensuring seamless deployment and integration of Field Nation.

This role is pivotal in bridging the gap between our customers’ complex business needs and our technical capabilities. You will collaborate cross-functionally with clients, product, operations, and support teams to ensure successful outcomes. The ideal candidate is a master communicator—equally comfortable whiteboarding system architecture with engineers and presenting solution value to executive stakeholders. Your primary mission is to build unwavering trust with our clients by understanding their unique challenges and architecting integrations that are not only technically sound but also drive tangible business outcomes.

Requirements

~1 min read

Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.

Proven, hands-on experience designing and implementing complex system integrations for large enterprise customers.

5+ years of experience in a customer-facing technical role (e.g., Technical Delivery Manager, Solutions Architect, Technical Account Manager).

Deep understanding of integration patterns, principles, and technologies, including:

APIs (REST, SOAP, GraphQL) and web services.

Authentication and Authorization standards such as OAuth 2.0, SAML, and OpenID Connect.

Data formats like JSON and XML.

Event-driven architecture, webhooks, and messaging queues (e.g., RabbitMQ, Kafka).

Proficiency with APIs, migration processes, and technical troubleshooting.

Excellent communication and presentation skills, capable of translating complex technical topics to non-technical stakeholders.

Highly organized, collaborative, and solution oriented mindset with a strong sense of ownership with a demonstrated ability to lead technical projects, manage stakeholder expectations and build consensus.

Hands-on experience in technical project delivery for enterprise clients, including project planning and coordination.

Nice to Have

~2 min read

Experience in IPaaS platforms (e.g. MuleSoft, Boomi, Workato, Jitterbit).

Strong background in SaaS architecture, system integration, and cloud platforms (e.g., Azure, AWS).

Experience integrating with common enterprise systems such as Salesforce, SAP, Oracle, NetSuite, or Workday.

Ability to read and understand code in one or more programming languages.

Fluent in English; additional languages are a plus.

Unlimited paid time off

Annual vacation bonus - yes, we’ll pay you a bonus to take paid time off!

Individualized growth + development plans

Strong values around work/life balance

Community involvement opportunities

Competitive benefits: medical, dental, vision, paid parental leave + 401K

Exposure to cutting-edge technologies to solve meaningful problems

Come as you are:

At Field Nation, we believe work is about more than checking the right boxes. If you don’t meet 100% of the requirements for this role, but still feel you’d be a good fit, we want to hear from you! We review all applications and may even have another open position where you are the perfect fit.

Field Nation offers a flexible, highly collaborative, hybrid work environment. We are looking for people to join our high performance culture in the states of WA, OR, AZ, UT, CO, TX, NE, KS, MN, WI, IL, IN, MI, OH, KY, VA, NC, SC, GA, FL, IA, CA and TN.

Employment is contingent on passing a pre-employment background check. Your written consent will be obtained prior to a background check being performed.