Corporate Traveller - Sales Development Representative - Toronto, ON

Sales Development Representative

A world where tech and people work collectively to make corporate travel simpler, faster and easier.

Corporate Traveller is one of Flight Centre Travel Group’s (FCTG) most successful brands, globally. Our mission is to dominate the SME market, making the end-to-end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travellers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. For decades, we’ve been helping go-getter businesses grow through travel.

Corporate Traveller has offices across a global network that spans Australia, Canada, USA, UK, South Africa and New Zealand. The brand has been part of the Flight Centre Travel Group for more than 26 years and is a key contributor to the ongoing strength of FCTG’s corporate travel division. Award winning, forward thinking and fun to work for – this is a business for people who love travel, are team players and customer service oriented.

To learn more about Corporate Traveller please click HERE

About The Opportunity

Key Responsibilities

• Generate qualified meetings with targeted customers through personalized outreach across phone, email, and social media channels
• Prospect, qualify, and route high-value opportunities for corporate travel accounts across Canada
• Own the early stages of the sales cycle, including prospecting, lead qualification, and appointment setting
• Manage inbound leads by ensuring timely follow-up within service level agreements and guiding prospects through qualification processes
• Conduct daily outbound prospecting activities to achieve monthly Sales Accepted Lead (SAL) targets
• Collaborate closely with marketing teams to align lead generation strategies and support digital marketing initiatives
• Deliver exceptional customer experiences while representing Corporate Traveller’s brand, values, and mission
• Maintain accurate lead and activity records within CRM systems, including Salesforce, and report on key performance metrics
• Analyze outreach results and continuously improve prospecting effectiveness and lead generation performance
• Other duties and tasks as assigned
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

Experience & Qualifications

• 1+ years of experience in sales, business development, or a related role
• Strong outbound prospecting and lead qualification experience with a track record of generating opportunities
• Excellent verbal and written communication skills with the ability to build rapport quickly
• Strong time management and organizational skills with the ability to manage multiple priorities
• Proficiency using CRM systems such as Salesforce and lead generation platforms
• Strong customer-focused mindset and ability to identify client needs and recommend solutions
• Resilience and adaptability in a fast-paced, high-volume sales environment
• High degree of professionalism and integrity with the ability to represent the brand effectively.

Work Perks! - What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture.  We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

• Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
• Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
• Personal connections: We are a big business founded on personal relationships.
• Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.
• A career, not a job: We offer genuine opportunities for people to grow and evolve
• We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
• Giving Back: Committed to making a difference through our Corporate Social Responsibility program, which supports nominated charities via volunteering and fundraising, our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.

Benefits Include:

• Generous paid time off policy
• Travel perks/discounts
• Health & Wellness Programs and Employee Financial Wellness Services
• National/International Award Nights and Conferences
• Group benefits including extended health care, dental and vision, gender affirming care, fertility care
• Insurance including life, AD&D, critical illness, long term disability
• Employee Assistance Program
• RRSP/RPP with matching
• Tuition Reimbursement Program
• Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
• Global career opportunities in a network of brands and businesses

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