On-Call Banquet Server

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

• Offer pre‑determined menu selections to guests and describe food and beverage items, including origin, flavor profile, and preparation methods.

• Prepare and serve wines, spirits, and mixed drinks following proper recipes, portion standards, and responsible service guidelines.

• Confirm and communicate guest orders—including special requests—using the hotel’s POS system, ensuring accuracy and timely delivery.

• Coordinate food and beverage timing to maintain quality and enhance the overall guest experience.

• Anticipate guest needs, monitor satisfaction, and respond promptly and professionally to questions, concerns, and service opportunities.

• Assist with banquet event set‑up, including linen, china, glassware, silver, bars, and service stations according to the Banquet Event Order (BEO).

• Break down, clean, and reset tables, buffets, bars, and service areas following event completion.

• Maintain a strong working knowledge of wines, beers, liquors, specialty cocktails, and beverage pairings; confidently upsell when appropriate.

• Uphold Four Seasons standards of service, presentation, and professionalism at all times.

• At least 2 years of high‑volume banquet serving and/or bartending experience, preferably in a luxury hotel or resort.
• Excellent personal presentation and interpersonal skills.
• Extensive knowledge of wine, beer, spirits, and cocktail preparation.
• Strong time management skills: ability to multi‑task, prioritize, and adapt in a fast‑paced event environment.
• Ability to operate all computer equipment necessary to perform the job; knowledge of Opera and Micros POS preferred/is a plus.
• Excellent communication and teamwork skills; ability to collaborate efficiently during live events.
• Ability to lift, carry, and move up to 30 lbs.